Shift Leader

At Tropical Smoothie Café, we inspire a healthier lifestyle by serving amazing food and smoothies with a bit of tropical fun! Our Café Shift Leaders are key to delivering on this promise which is driven by the Tropical Smoothie Café values: Solid Relationships, Playing to Win, Creative Spirit, and Living Better.

We are looking for Shift Leaders who:

• Value a positive work environment
• Bring energy and a smile to work every day
• Enjoy serving guests and meeting new people
• Want to work in a culture that promotes continued development of management skills
• Help team members realize their full potential

PREFERRED EXPERIENCE

• 1 year of leadership experience in food service, restaurant, catering or grocery  environment with demonstrated increased responsibility
• Knowledge/ability to manage labor cost and food cost
• Experience training, mentoring and coaching individuals 
• Demonstrated ability to drive operational excellence in both front of the house and back of the house
• Effective verbal and written communication skills
• Ability to pass drug test/background check
• Must have reliable transportation

WORK ENVIRONMENT

• Clean environment: NO grease, NO fryers!
• Comfortable uniforms: t-shirt, shorts / jeans, and tennis shoes
• 20-32 hour work week
• Morning, evening and weekend shift coverage needed

DUTIES & RESPONSIBILITIES

Cafe Operations

Leads and delegates daily functions of the café:

• Food preparation
• Serving guests
• Employee work assignments
• Proper maintenance and cleanliness of equipment
• 3rd Party Delivery Coordination
• Cash and till management
• Closing operations
• New hire mentoring and training

Staff Development & Training

• Interacts with team members and customers with a fun and welcoming attitude
• Provide regular feedback to employees regarding their performance 
• Presents a consistent, professional image of the cafe, lead by example by following applicable policy and procedures

Guest Satisfaction and Brand Loyalty

• Maintains and exceeds customer expectations to build brand loyalty
• Follows all safety and security policies set by the brand
• Ensures food quality and 100% customer satisfaction

BENEFITS

• Excellent hourly pay+ tip share
• Weekly Pay
• 401K matching
• Free employee meal
• Positive, fun, upbeat atmosphere, where teamwork is a must and individuals are valued
• We close at 9:00 every evening!

Work schedule

• Night shift

Supplemental pay

• Tips

Benefits

• Flexible schedule
• 401(k) matching
• Employee discount
• Paid training
• Other