Job Description - Shift Leader

Do you thrive in a fast-paced environment and enjoy coaching a team to deliver top-tier customer service? If so, we want you on our team!

As a Shift Leader, you will oversee daily operations, ensuring efficiency, speed, and quality service while leading and mentoring a team. You'll play a crucial role in maintaining our operational standards, keeping the team motivated, and preparing for peak business hours.

Key Responsibilities:

Lead and support team members in providing outstanding customer service

Manage shift operations, ensuring speed of service and accuracy

Oversee opening and closing procedures, including cash handling and safe counts

Implement and track daily productivity and labor goals

Maintain a clean, well-stocked, and organized environment

Execute deep cleaning and inventory management tasks

Assist with catering orders and drive-thru operations

Foster a positive work environment and drive team success

What We’re Looking For:

Strong leadership and problem-solving skills

Ability to think ahead and anticipate business needs

Excellent communication and teamwork abilities

A high sense of urgency and attention to detail

Previous leadership or restaurant experience (preferred but not required)

If you're ready to take on a leadership role in a dynamic, customer-focused setting, apply today!

Work schedule

  • Monday to Friday
  • Weekend availability
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