Shift Manager - Front of House (Operations Manager)

Operations Managers will be scheduled for a 3-day workweek and must have availability on Monday, Wednesday and Friday OR Tuesday, Thursday and Saturday. We're providing a unique opportunity to work full-time or part-time while only working 3 days per week, leaving you 4 days each week (including 2-day weekends!) to enjoy/pursue your other passions in life! Full time team members will work an average of 12 - 13 hours per day. Part time team members will work an average of 4 - 6 hours per day. Opening (5:30am) and/or closing (11:00pm) availability will be required.

We are currently looking to fill the following schedules:

• Closing shift on Monday, Wednesday, Friday (Team Original)
• Opening shift on Tuesday, Thursday, Saturday (Team Spicy)

Are you looking for a fun, positive work environment where your leadership skills can shine? Do you want a role that offers a great balance between work and personal life with only three days a week on shift? If so, this opportunity at Chick-fil-A is perfect for you!

Join Chick-fil-A, a family-owned restaurant company renowned for its delicious chicken sandwiches and exceptional customer service. As a Shift Manager, you will lead a loving and enthusiastic team to deliver remarkable guest experiences while developing your management skills in a supportive, dynamic setting. Enjoy competitive pay, generous benefits, and the chance to grow your career with a brand that truly values its employees.

Key Responsibilities

• Lead and motivate team members to provide attentive, courteous, and exceptional customer service
• Manage shift operations including speed of service, order accuracy, and team member breaks
• Create daily setup sheets and assign duties to ensure smooth and efficient shifts
• Coach team members to meet Chick-fil-A’s high standards of hospitality and operational excellence
• Maintain a clean, welcoming restaurant environment and enforce grooming and uniform policies
• Conduct shift huddles to communicate goals and drive continuous improvement
• Handle guest concerns promptly and professionally to ensure positive experiences

Qualifications & Requirements

• High school diploma or equivalent
• Previous leadership experience, preferably in food service or hospitality
• Strong work ethic, honesty, integrity, and excellent customer service skills
• Driven, results-oriented, and confident in taking purposeful action
• Ability to work a 3-day schedule with availability for opening or closing shifts
• Compliance with uniform and grooming standards

Uniform Policy

• Face, neck and hand tattoos are not allowed, no exceptions - other tattoos will need to be covered during your shift
• No ear gauges or facial piercings allowed other than one stud in the nose
• Facial hair, other than a neatly trimmed mustache, is not allowed
• No unnatural hair colors (pink, green, blue, etc.)

Benefits & Perks

• Competitive hourly pay: $20.50/hr part-time, $22/hr full-time plus bonuses
• Health benefits including dental and vision coverage
• Paid time off with Sundays, Thanksgiving, and Christmas off
• Generous meal benefits and 401k with employer matching
• Scholarships, leadership advancement, and free online tuition
• Flexible hours, positive and fun work environment
• Fitness and education cost reimbursements
• Be part of a team where employees are truly valued!