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Shift Supervisor

Job Description - Shift Supervisor



Full-time, Part-time


Description

RKS Ventures, Inc. is a franchisee of Freddy's. We're looking for the best and brightest to deliver a unique mix of fun, fresh food and genuine hospitality! Founded in 2002, Freddy’s has quickly become a national, fast-casual restaurant franchise best known for its cooked-to-order Steakburgers, crispy shoestring fries, dessert treats prepared with freshly churned frozen custard, and world-class guest service.

New Opportunity: Shift Supervisor at Freddy's

Are you looking for a dynamic work environment where you can make a real impact? Do you thrive in a fun and loving atmosphere that values hospitality and teamwork?

Join RKS Ventures, Inc., a proud franchisee of Freddy's, and step into a role that not only offers competitive pay but also a chance to grow personally and professionally. As a highly skilled Shift Supervisor, you'll lead a passionate team, ensuring our guests receive the best service possible while enjoying delicious food and treats.

Why Become a Shift Supervisor at Freddy’s?

  • Competitive Pay – Based on your experience and availability
  • Flexible Scheduling – Full-Time or Part-Time Options
  • Health, Dental & Vision Insurance
  • 401(k) Retirement Plan & Paid Time Off
  • Free Meals, Work Anniversary Gifts & Birthday Rewards
  • Leadership Development & Internal Promotions
  • Scholarship Opportunities
  • Team-Focused Culture – A positive work environment
  • Exclusive Discounts – Including slip-resistant shoes, hotels, theme parks & more

This is more than just a job—it’s a career opportunity with one of the fastest-growing fast-casual brands in the country.

Location: 6511 SEVIERVILLE 760 Winfield Dunn Pkwy, Sevierville, TN 37876, USA

Apply now — we’re hiring immediately!

Be part of a team where your leadership drives guest satisfaction, team success, and your future.


Requirements

Key Responsibilities:

  • Set the tone for each shift with an upbeat, can-do attitude
  • Supervise team members and support daily restaurant operations
  • Deliver exceptional guest service and maintain food quality standards
  • Assist with hiring, training, and developing new team members
  • Open/close the restaurant, count drawers, and complete daily checklists
  • Resolve guest concerns quickly and professionally
  • Lead by example and ensure a clean, safe, and welcoming environment

Qualifications:

  • Prior leadership experience in restaurant or retail (QSR preferred)
  • Excellent communication and decision-making skills
  • Passion for hospitality and team success
  • Reliable transportation and flexible availability
  • Strong multitasking ability in a fast-casual environment

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