Shift Supervisor

Shift Supervisor

GolfSuites – Baton Rouge, Louisiana

Position Summary

GolfSuites Baton Rouge is looking for a energetic, motivated, and hospitality-driven Full-Time Shift Supervisor to help lead daily operations and create unforgettable guest experiences. Supervisors play a key leadership role by supporting venue operations, leading Team Partners, ensuring exceptional guest service, and helping deliver a fun, high-energy atmosphere every shift.

This position is ideal for someone who thrives in a fast-paced environment, enjoys coaching and motivating teams, and is passionate about hospitality, entertainment, food & beverage, and guest engagement.

At GolfSuites, we believe in Delivering Fun with Passion.

Essential Responsibilities:

• Lead and support Team Partners during daily operations
• Assist with shift management and floor supervision
• Coach, motivate, and develop team members
• Help maintain a positive, energetic, and professional work environment
• Ensure all Team Partners follow company standards, policies, and procedures
• Support onboarding and training of new employees
• Deliver exceptional hospitality and guest service
• Resolve guest concerns professionally and efficiently
• Create a welcoming and engaging atmosphere for all guests
• Maintain strong communication with guests and team members
• Ensure every guest interaction reflects the GolfSuites brand

Operations:

• Assist in overseeing Front of House and/or Back of House operations
• Monitor cleanliness, safety, organization, and venue appearance
• Support food safety and sanitation standards
• Assist with inventory, opening/closing procedures, and shift execution
• Help maintain operational efficiency during high-volume periods

Safety & Compliance:

• Follow all company safety, sanitation, and responsible alcohol service guidelines
• Ensure compliance with Louisiana and local regulations
• Maintain professionalism and workplace standards at all times

Qualifications:

• Previous leadership, supervisor, restaurant, hospitality, or entertainment venue experience
• Strong communication and interpersonal skills
• Ability to work in a fast-paced, high-energy environment
• Strong problem-solving and decision-making abilities
• Flexible availability including nights, weekends, and holidays
• Ability to stand and move for extended periods
• Must be dependable, organized, and team-oriented
• Restaurant or hospitality leadership experience
• Experience in entertainment venues, bars, or high-volume environments
• Cash handling and POS system experience
• Food & beverage knowledge

What we offer:

• Competitive pay
• Growth and advancement opportunities
• Fun, energetic work environment
• Team-focused culture
• Employee perks and discounts

GolfSuites LLC is an equal opportunity employer and is committed to providing a workplace free from discrimination and harassment. Employment decisions are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local laws.