Shipping & Packaging Lead

Recognized on the Inc. 5000 list of fastest-growing companies and named one of Austin’s Top Workplaces year after year. We invest in exceptional people — with a team of over 800 and growing — fostering our employees’ careers and celebrating them at every step of the way. Four Hands is where passion meets purpose and where your next chapter begins.

In This Role

• Oversee daily picking, packaging, staging, and shipping operations to fulfill all scheduled orders accurately and on time


• Communicate workload goals, staffing plans, and order priorities to maintain an efficient workflow


• Coordinate outbound shipments with the Department Manager, ensuring deadlines are met with accurate labeling, documentation, and routing


• Collaborate with Warehouse, Inventory Control, and Production teams to align finished goods availability, staging accuracy, and shipping readiness


• Lead, coach, and support team members, including forklift and cherry picker operators, while maintaining strong performance, attendance, and safety standards


• Train and onboard employees on packaging procedures, order picking, equipment operation, and system workflows within WMS, ERP, and QuickBase


• Identify opportunities to streamline processes and enhance efficiency


• Ensure all material-handling equipment is maintained, operated safely, and serviced as scheduled


• Maintain a clean, organized, and safe warehouse environment


• Lead daily team huddles and join weekly leadership meetings to review metrics, discuss challenges, and recommend process improvements


• Other duties as assigned, in accordance with training and qualifications


• Uphold the Core Values and be a valuable member of the Four Hands Team
  
  
  
  • Be open and honest
  
  
  • Reach for excellence
  
  
  • Act with responsibility
  
  
  • Value the whole person
  
  
  • Enjoy the journey
  
  
  
  

The Ideal Person

• 2+ years of experience in a leadership or team lead role


• 3+ years of experience in shipping, packaging, or warehouse operations


• Strong understanding of outbound logistics, packaging standards, and shipping documentation


• Proficient in warehouse management and ERP systems (WMS, QuickBase, or similar)


• Self-motivated leader who can set priorities, delegate tasks, and manage shifting workloads effectively


• Physically able to lift up to 50 lbs independently and maneuver heavier items with assistance

About Four Hands