Shipping Lead

Responsible for executing and primarily overseeing daily shipping functions that include processing daily orders through various shipping systems, processing shipping requests, courier/LTL shipments and USPS metered mail. Support Account Management in researching and resolving customer shipment issues. Candidate is also responsible for the daily hand-off of all processed packages to carriers and generating end of day reports.

Your Tasks

• Oversee daily order processing through designated shipping/mailing systems


• Coordinate changes in shipping methods as instructed by Management


• Schedule pick-ups with various carrier/courier services


• Review, investigate and/or resolve issues with carriers regarding shipments


• Interaction with carriers/couriers regarding shipment status’s and continuous communication with Management


• Monitor shipping area, stations and verify all packages are processed accordingly


• Delegate and instruct shipping personnel while maintaining a high level of service and productivity


• Participate and contribute in process improvements and adhere to the Quality Management System


• Any additional tasks that may be assigned to ensure an efficient, safe, clean and goal oriented work environment

Your Profile

• Effective communication/comprehension skills – verbal and written form


• Math skills – Ability to add, subtract, multiply and divide accurately


• Familiar with commonly used practices, concepts and procedures within field


• Ability to present information and respond to questions from management and other departments in a timely and accurate manner


• Ability to define problems, collect data, establish facts, draw valid conclusions and execute solutions


• Proficient in Microsoft Office (Outlook, Word and Excel) specifically with use on spreadsheets and reporting tools


• Ability to work independently and oversee production with minimal supervision


• Attention to detail and perform multi-tasks successfully


• A certain degree of creativity and innovation is required


• High school diploma or GED preferred but not required


• Previous experience with leading or supervising a team with a minimum of 2 people


•  2 year minimum of work experience in fulfillment/warehouse environment


• Operate lift trucks and pallet jacks


• Ability to lift up to 15 lbs frequently and up to 70 lbs occasionally


• Must be able to perform assigned work in a standing posture for extended periods

We Offer

• Salary range for Valencia, CA: $20.81 - $22.81 per hour.


• Medical, Dental, Vision, Life Insurance, and Disability Pay.  


• 401(k) with company matching up to 6%.  


• Paid Time Off, including paid holidays.  


• Flexible Spending Accounts.  


• Voluntary benefits such as legal and financial assistance, pet insurance, and more.  


• Employee Assistance Program.  


• Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.  


• Commuter benefits.  


• Employee engagement activities.