Shipping Lead

Position Summary

The Hands On Shipping Lead is responsible for supporting daily operations by coordinating workflow, guiding shipping associates, and ensuring safety practices are applied, and productivity standards are met. This role acts as the primary point of contact in the department, helping troubleshoot issues, train team members, and drive continuous improvement.

Responsibilities 

• Oversee daily shipping activities from loading/unloading, coordination.
• Assign tasks and coordinate with departments for shipping needs.
• Monitor daily product inventories and proactively address bottlenecks or downtime.
• Ensure materials, tools, and equipment are available and functioning properly.
• Provide on-the-job training and coaching to new and existing associates.
• Serve as a resource for team members, answering questions and addressing production concerns.
• Support a positive, inclusive, and high-performing team environment.
• Communicate shift updates to operators clearly and effectively.
• Ensure all team members follow safety procedures, PPE requirements, and company policies.
• Monitor and conduct daily audits of equipment and docks.
• Maintain a clean, organized, and safe work area using 5S or similar standards.
• Complete daily inventory reports related to shipment readiness.
• Track daily production metrics and ensure data integrity.
• Report any equipment malfunctions or safety hazards immediately.

Minimum Qualifications

• 3–5 years of experience in a Shipping/Receiving Departments or related environment.
• Strong understanding of Warehouse and Trucking Safety Standards 
• Ability to lead, coach, and motivate a team.
• Good communication, organizational, and time‑management skills.
• Ability to work in a fast‑paced environment with minimal supervision.
• Previous experience in a lead or team‑coordination role.
• Experience with 5S or continuous improvement initiatives.
• Ability to operate multiple types of loading equipment. (ex. Sit-Down Forklifts)