Shop Clerk - Lift Truck

Position Summary

The Shop Clerk will report directly to the branch Service Manager and will be responsible for supporting all branch Service Department personnel through detailed handling of a variety of administrative duties including handling incoming calls, opening and closing work orders, adjusting time on work orders, producing reports for Service Management, and other duties not specified.

Essential Responsibilities & Expectations

Uphold the Core Values of Safe and Secure, Stronger Together, People of Integrity, and Driven to Serve.

Qualifications

Education

• High school diploma or the equivalent

Experience

• Prior clerical or administrative experience is desired. Experience and demonstrated skill using personal computers including Microsoft Excel and basic typing skills are required for this position. Must possess or demonstrate the ability to quickly acquire the following required Skills and Competencies:

Skills and Competencies

• Telephone and verbal communication skills 


• Written communication skills 


• Organizational skills 


• Microsoft SharePoint 


• Microsoft Dynamics AX 2012

Job Training

• Microsoft Word - Basic 


• Business communication skills training 


• OSHA & MSHA required training 


• Compliance training

Safety Summary

Working Conditions

Work is normally performed in an office environment. Some work must be performed in the shop environment with limited exposure to physical risk. No or very limited physical effort is required for this position

Physical Requirements

• Speaking 


• Listening 


• Writing 


• Typing 


• Reaching 


• Kneeling 


• Grasping 


• Stooping 


• Lifting up to 25 lbs.

Job Hazards

• Tripping, slipping, falling 


• Repetitive hand motion (computer work) 


• Back and neck strain 


• Stress 


• Potential harm from operating office equipment 


• Injury from lifting

Thompson Tractor is an Equal Opportunity Employer including Veterans and Individuals with Disabilities.