Ed Martin Buick GMC | Carmel, Indiana
This position doesn't become available very often.
After an incredible 25 years with our dealership, our Shop Foreman is retiring. We're now looking for the right person to take the reins and help lead the next chapter of our Service Department.
Ed Martin Buick GMC is one of the largest Buick GMC dealerships in Indiana, with a busy service operation, an established customer base, and a talented technician team.
We're looking for an experienced Shop Foreman, GM Master Technician who is ready for a bigger opportunity.
Maybe you don't have "Shop Foreman" on your business card today.
That's OK.
If you're the technician everyone comes to when they can't figure something out, the person younger technicians ask for help, and the person management trusts with the toughest problems in the shop — we want to talk to you.
We aren't looking for someone to sit in an office and manage from the sidelines.
Our Shop Foreman will remain involved with advanced diagnostics, difficult repairs, quality control, and technical problem-solving.
But your biggest responsibility will be something even more important:
You'll help technicians diagnose vehicles faster, improve productivity, develop younger technicians, reduce comebacks, improve workflow, and make sure we're delivering the level of service our customers expect.
Lead, coach, and support our team of automotive technicians
Assist technicians with difficult diagnostic and repair issues
Take the lead on challenging electrical, drivability, mechanical, and technical concerns
Mentor younger and developing technicians
Help identify technician training and development opportunities
Monitor shop workflow and keep repair orders moving
Work closely with the Service Manager, Dispatch, Service Advisors, and Parts Department
Help assign work based on technician strengths, certifications, and shop needs
Monitor appointments, carryover work, waiters, and priority vehicles
Perform and oversee quality-control inspections when necessary
Help reduce comebacks and ensure vehicles are repaired correctly the first time
Improve technician efficiency and productivity
Stay current on GM technology, repair procedures, recalls, bulletins, and diagnostic processes
Help recruit, develop, and retain great technicians
Create a culture of urgency, accountability, teamwork, positivity, and continuous improvement
We're proud of our volume and our success, but none of it happens without our customers.
Our Shop Foreman plays an important role in making sure we fix vehicles correctly, communicate effectively, and do everything possible to take care of the customer.
When there's a difficult vehicle, we find the answer.
When a technician needs help, we help.
When something goes wrong, we take ownership and fix it.
Our goal isn't just to repair vehicles. It's to create customers for life.
Significant automotive technician experience is REQUIRED.
We're especially interested in candidates with:
10+ years of automotive repair and diagnostic experience
GM Master Technician
Advanced electrical and drivability diagnostic abilities
Strong mechanical and technical knowledge
Shop Foreman, Team Leader, Lead Technician, or mentoring experience
Strong communication and leadership abilities
Ability to coach and develop technicians
Ability to hold people accountable while maintaining a positive culture
Strong organizational and problem-solving skills
Valid driver's license and acceptable driving record
Some of the best future Shop Foremen are already working as Master Technicians.
You're the technician everyone asks:
"Hey, can you come look at this?"
You diagnose the vehicles others can't.
You help the younger technicians.
You know how to navigate service information and find answers.
You care whether the repair is done correctly.
And you've started wondering what's next in your career.
This could be it.
This is an opportunity to use your technical experience to make an entire department better while moving your career into leadership.
We're not a small store waiting for work to show up.
We're one of the largest Buick GMC dealerships in Indiana, with a high-volume sales operation feeding a large and growing service customer base.
That means consistent opportunity.
You'll be joining a dealership with:
A busy, high-volume Service Department
An established customer base
A strong technician team
Significant Buick and GMC vehicle volume
Management committed to growing the Service Department
Ongoing investment in technology, equipment, and training
Career advancement opportunities within the Ed Martin Auto Group
Medical, dental, and vision insurance
401(k)
Paid vacation
Employee vehicle and service discounts
Competitive compensation with performance upside
The person you're replacing has been here for 25 years.
We think that says something important about this position and our organization.
We're not looking to fill a spot for the next year.
We're looking for the person who can help lead our shop for years to come.
If you're comfortable where you are but wondering whether there's a bigger opportunity available, we'd still like to have a confidential conversation.
You don't need to be actively looking for another job to talk to us.
If you're an experienced GM Master Technician, ASE Master Technician, Lead Technician, Diagnostic Technician, Team Leader, or current Shop Foreman, we'd like to meet you.
Bring your experience.
Bring your diagnostic ability.
Bring your leadership.
Bring your desire to make the people around you better.
We'll provide the opportunity to help lead one of Indiana's largest Buick GMC dealerships.
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