Shop Foreman/ Lead Service Technician

Shop Foreman Key Responsibilities:

• Train & Mentor: Act as the primary on-the-floor trainer for apprentice technicians, helping guide and mentor them through complex diagnostic and repair procedures.


• Help with daily shop floor operations


• Quality Control: Inspect and road-test completed vehicles to verify the accuracy of repairs before final sign-off.


• Technical Support: Help technicians diagnose stubborn failures and recommend efficient, correct repair pathways.

Shop Foreman Hands-On Diagnostics & Repair:

•  Lead by Example: Maintain high personal productivity by performing complex diagnostics, advanced electrical troubleshooting, and major mechanical repairs.


• Share Knowledge: Stay updated on product changes, technical service bulletins (TSBs), and warranty updates, and disseminate this information to the team.


• Lead Safety Lead: Lead monthly "toolbox meetings" to discuss safety compliance, new repair patterns, and departmental goals.

Shop Foreman Customer & Service Coordination:

• Consult & Advise: Review work requests, identify additional necessary or preventative maintenance, and assist service advisors in explaining technical needs to customers.


• Document Care: Ensure all technician stories, diagnostic steps, and parts used are documented accurately on repair orders.

Shop Foreman Qualifications & Skills

•  Experience: 5+ years of advanced heavy truck/automotive repair experience, with a proven track record of fixing vehicles right the first time. Cummins, Paccar, Eaton type training and knowledge preferred.


• Leadership: Prior experience as a team lead or management helpful.


• Certifications: ASE Master Technician certification or equivalent OEM manufacturer training is required.


• Physical: Valid driver’s license (CDL preferred) with a clean driving record and can pass a drug test.

Shop Foreman Benefits:

• 16 days PTO plus holidays available during first year of employment


• Technician Efficiency Programs


• Immediate transition into new health insurance coverage


• Three different medical plans designed to fit your needs


• FSA/HSA plans to help with medical and childcare reimbursement


• Dental and Vision Insurance plans


• Short and Long-Term Disability


• Supplemental Term Life Insurance and other co-insurance options


• 401(k) with Match


• Multiple Tuition Reimbursement programs and scholarship opportunities


• Extensive in-house training


• Health and wellness benefits


• Doctor on Demand mobile app


• Verizon wireless employee discounts


• CDL re-imbursement program


• Safety glasses and boot allowance programs


• Multiple dealership locations to allow for relocation opportunities


• Endless advancement opportunities throughout the company

Allstate Peterbilt Group is an Equal Opportunity, Affirmative Action, Minority, Female, Veteran, and Disability employer. The company is also a drug-free workplace; candidates are required to pass a drug test before beginning employment.

Shift: Monday- Friday 8:00am -5:30pm

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