Showroom Coordinator

Showroom Coordinator

Location: Vineyard Haven, MA
Job Type: Full-Time

About the Role

We are seeking a highly organized and customer-focused Showroom Coordinator to support daily operations within a fast-paced appliance sales and service environment. This role plays a key part in maintaining showroom organization, supporting sales operations, and ensuring seamless communication across departments.

The ideal candidate enjoys balancing administrative responsibilities with hands-on floor coordination while delivering a high-quality customer experience.

Key Responsibilities

Sales & Showroom Operations

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  Partner with Operations Manager, Sales leadership, and showroom staff to maintain proper merchandising and organization of the sales floor

  
  


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  Support showroom flow and help implement a structured customer "UP" system when appropriate

  
  


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  Oversee product movement including transfers, customer pickups, stock handling, and floor coordination

  
  


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  Scan and track products entering and leaving the location

  
  

Customer Experience

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  Greet and assist walk-in customers while managing incoming calls

  
  


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  Provide professional front-line support and route inquiries to the appropriate team members

  
  


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  Help create a welcoming, efficient showroom environment

  
  

Pricing & Inventory Support

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  Maintain electronic pricing tags and ensure product pricing accuracy

  
  


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  Assist with floor organization and product oversight

  
  

Daily Financial & Administrative Tasks

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  Perform end-of-day reconciliation including cash, checks, and credit card transactions

  
  


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  Prepare electronic and physical bank deposits

  
  


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  Maintain accurate cash drawer balances and follow daily close-out procedures

  
  

Sales Staff Support

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  Help oversee showroom responsibilities and support sales staff in maintaining assigned areas

  
  


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  Assist with cross-department coordination as needed

  
  

Additional Responsibilities

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  Perform other duties as assigned based on business needs

  
  

Qualifications

Education & Experience

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  Bachelor's degree in Business Administration or related field preferred; equivalent experience considered

  
  


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  Minimum 3+ years in sales support, showroom coordination, retail operations, or inventory-related roles

  
  


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  Experience supporting multiple staff members or coordinating workflows preferred

  
  

Skills

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  Strong organizational and multitasking abilities

  
  


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  Excellent communication and customer service skills

  
  


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  Experience with project coordination, training support, or technical systems a plus

  
  


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  Ability to work cross-functionally and maintain attention to detail in a fast-paced environment

  
  

Work Environment & Physical Requirements

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  Ability to move throughout showroom and office spaces

  
  


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  Occasional lifting up to 25 lbs

  
  


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  Combination of desk work and active showroom oversight

  
  


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  Ability to stand, walk, or sit for extended periods as needed

  
  

Why Join Us

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  Collaborative, customer-focused environment

  
  


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  Opportunity to play a central role in daily showroom operations

  
  


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  Stable, full-time position with growth potential

  
  


• $25-$30/hour