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Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description:
POSITION SUMMARY:
The incumbent in this position is responsible for overseeing food preparation on all shifts for an assigned food outlet to ensure quality food and guest satisfaction. Coordinates with front-of-the-house staff to ensure effective coordination of service to achieve Hard Rock Casino Cincinnati food service goals.
ESSENTIAL FUNCTIONS:
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
Creates an atmosphere that induces guests to make Hard Rock Casino Cincinnati their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
Hires, trains, motivates, evaluates and supervises staff to ensure that team members receive adequate guidance and resources to accomplish established objectives.
Establishes and maintains training and development procedures to ensure superior guest service standards are achieved.
Maintains department objectives, standards, guidelines and budget to ensure proper management of department.
Monitors food purchasing, staffing, food preparation and food inventory in order to control food and labor cost and waste, ensuring adherence to the budget.
Monitors and evaluates food preparation by observing cooking techniques and tasting results to ensure food quality and consistency according to standards.
Assists in developing menu changes to ensure variety and food quality.
Monitors and advises on storage of food items to ensure quality of food and compliance with health requirements.
Assists Room Chef in other kitchen areas on a relief basis as necessary.
Attend and participate in meetings, completing follow up as assigned.
Perform work regularly and predictably.
Other duties as assigned.
NON-ESSENTIAL FUNCTIONS:
Attend seminars when needed.
EDUCATION AND /OR EXPERIENCE REQUIREMENTS:
(Related education and experience may be interchangeable on a year for year basis)
This knowledge and these abilities are typically acquired through a minimum of 8 years progressive food preparation experience, or through the completion of a culinary arts degree or accredited apprenticeship and 4 years of progressive food preparation experience with at least 1 year in a supervisory capacity.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):
KNOWLEDGE OF:
ABILITY TO:
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