Site Supervisor

Summary/Objective 

Coordinate operations for the location. Ensure that all staffing and vehicle requirements are met on a day-to-day basis.  Developing and timely maintenance of efficient routes. Field trip order and processing.  To establish and maintain a dispatch check log that shows bus, driver and calls for am, mid-day and pm dispatch. 

JOB REQUIREMENTS

High school diploma or equivalent. College work in management, accounting, human resources preferred.

CDL license with appropriate endorsements and state certificates required. Computer literacy, preferably in MS Office products. Basic accounting, human resources, customer service and management skills needed. Excellent written and oral communications ability required. Ability to speak in public. Working knowledge of District and/or Parish and school bus operations needed. Training and recruiting skills required. Prior management experience in school bus operations is a plus.

RESPONSIBILITES:

Responsible for supervising the driver workforce and coordinating the daily Operations (drivers, routing, and vehicle activities) to assure excellent service and customer satisfaction.  Maintain the highest level of ethical behavior with our customers, fellow employees and the communities we serve. Conduct field observations and evaluations of driver performance, pickup and drop off location procedure, Passenger management, etc. Work with dispatcher, discipline officer, field trip and routing personnel to obtain the required skills and abilities to act independently in their job assignments. (Perform these tasks where applicable.)

Maintain daily dispatch log including employee check in times, athletic trip schedules, bus & driver daily assignments so that anyone can look at the dispatch log and know who drove which route on which day.  Instruct all staff on use of incident form and process including immediately notifying the General Manager, District and/or Parish contact, school site contact in instances involving any injury, fight or assault of any kind, claim of inappropriate employee behavior, or anything of a sexual nature. Establish employee check-in and checkout times and schedules; examine and review exceptions and monitor on time performance. Follow up on employee attendance policies including counseling, warnings and recommending suspensions or terminations to the manager per company policy Manage all employee and customer complaints using location incident reports and process. Supervise compliance of DS Bus policies, and administer counseling and written warnings. Recommend employee terminations and discipline actions to the General Manager. Work with safety and training department to identify safety issues, unsafe stops, etc. that need to be addressed. Work with safety personnel on safety meeting content and attend each safety meeting and be involved as needed Coordinate bus cleanings and monitor interior cleanliness. Develop and maintain an efficient routing system using approved software.  Drive a school bus and other vehicles safely and efficiently, as required. Prepare accurate information for timely state reporting. Assist with telephone, driver, and customer contact as needed. May complete other special projects and/or other duties as assigned. Input of work orders/invoices/mileages into company maintenance software.  Follow processing protocol to ensure maintenance records are accurate, complete, and timely. Assist manager and other departments with written correspondence and other reporting requirements as needed. Assist manager in adhering to the locations purchasing and cost control measures. Admin Assistant duties include assisting manager in ordering office supplies, office machine maintenance & repair, staying within budget parameters and preparing outgoing mail/deliveries.

Competencies

Ability to communicate clearly and effectively, both orally and in writing, with emphasis on oral communications skills. Interact with a diverse group of individuals in a courteous and tactful manner, and establish and maintain effective working relationships. Prioritize and multi-task; ability to work accurately and frequently under pressure and with interruptions. Work independently and in a team situation Handle problems and stressful situations tactfully and apply pro-active problem-solving skills. Maintain confidentiality.

Supervisory Responsibility

Supervisory experience preferred; specifically experience supervising a driver workforce.

Work Environment

Modern office procedures, practices and computer equipment and programs.

Physical Demands

Be able to tolerate heat. Most school buses are not air conditioned and get very hot in the summer months. Able to work in an environment with limited to moderate level of supervision and an atmosphere of informal autonomy: This requires an adaptability to variable pressures and paces in any given work day. Able to perform multiple task simultaneously while concentrating on safety of children, as well as their physical, mental, or emotional needs. Be able to tolerate diesel fuel fumes, odors, and moderate dust conditions

Position Type/Expected Hours of Work

Work evenings or weekends as required.

Required Education and Experience

Working knowledge of two-way radio equipment operation and dispatching devices. Appropriate dispatching policies and practices, or ability to learn within a reasonable amount of time. Relevant laws, regulations, guidelines, and Company standards, policies, and procedure related to transportation processes, or ability to learn within a reasonable amount of time. Geographic region, school locations, District bus routes, and student transporting equipment, or ability to learn within a reasonable amount of time. Ability to become familiar with District streets and roads, read maps, and learn about transportation equipment and student needs. Licensing and certifications to operate a school bus.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
 

Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.

DS Bus Lines is a family-oriented company that focuses on our core values of family, respect, service, and safety. We understand how important of a responsibility transporting children is and we take that role very seriously. We strive to create mutual respect and trust with school districts so that we can work together to provide the best possible service for students and parents.