Slot Technician

WALK-IN WEDNESDAY

Duties and Responsibilities:

• Responsible for the installation, repair, and maintenance of all electronic gaming equipment, slots and table games, to ensure minimal downtime


• Troubleshoot and repair all electronic gaming equipment to the component level


• Effectively communicate all operational and technical breakdowns and provide solutions to team members


• Investigate slot variances to identify and correct all possible causes for reported variances per company policies


• Investigate all slot cheating attempts, malfunctions, and substandard equipment repair within all assigned areas.


• Contribute to the leading edge culture of Rivers Casino by helping foster innovation for the growth of the team and the company


• Assists all departments in providing outstanding guest service to all patrons for an overall excellent customer experience


• Adhere to all policies and procedures in order to maintain compliance with all regulatory bodies, both internal and external


• Identify and report unethical and illegal behavior  in accordance with all company and regulatory standards


• Perform the duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program as described in Section A of the Rivers Casino – Des Plaines ICS.


• Other duties as may be assigned

Job Requirements:

• High school diploma or general education degree (GED) required, technical training preferred


• Working knowledge of Microsoft Office products including, but not limited to, Excel, Word, and Outlook.


• Comfortable with repetitive transactions


• Ability to work flexible shifts and days of the week including weekends and holidays


• Frequent walking, standing, kneeling, twisting, bending and lifting


• Ability to successfully fulfill the pre-employment process


• Ability to obtain and maintain all necessary licensing.

Perks that Work!

• Medical, Dental, Vision, and Life Insurance


• 401K – 4% match to 5% Team Member Contribution


• $1 Daily Meals


• Earn up to 18 Days of Paid Time Off Your First Year 


• Free Shuttle from Rosemont’s Blue Line Station


• Free Parking On-Site


• Rivers Casino Scholarship Program for Team Members and their Children/Grandchildren


• Tuition Reimbursement 


• Fitness/Gym Reimbursement


• Community Volunteer Opportunities


• Leadership Training & Career Advancement Programs


• Team Member Exclusive Discounts