This position serves as a critical leadership role in the management and delivery of high-quality snow removal and de-icing services. They will build positive relationships to ensure high customer satisfaction, brand loyalty, and team collaboration.
Our Snow Shoveler Crew Lead is responsible for onsite leadership of a Snow Shoveler crew. They ensure the crew is informed regarding assigned jobs. They are the face of the company and key contact for the customer during the winter season.
Pay Range: $28.00-$35.00 per hour DOE.
Seasonal position -Benefits: Paid Sick Time Off
ESSENTIAL DUTIES AND RESPONSIBILITIES
Responsible for on-site supervision of a snow shoveler crew
Demonstrates safe and proficient use and maintenance of all equipment used for snow removal and de-icing.
Provides training and mentorship to snow shoveler crew to ensure success
Plan, schedule, and supervise all assigned jobs
Ensures safety procedures are followed, accidents and workers’ compensation claims are properly documented and reported
Meets timelines and quality standards for all deliverables including record keeping
Performs preventative maintenance on equipment per company policy
Ensures safe and clean work environment is maintained by all team members
Strong customer communication skills; both interactional and follow through
Demonstrates leadership skills that drive a high performing team
Is a role model for professionalism
Proficient in the use of various operating systems and technology to track and report jobs
Provides excellent customer service
Works collaboratively with the team and company leadership
Demonstrates timely and effective communication- verbal, non-verbal, and written
Consistently follows all company policies and procedures
Demonstrates high quality decision making in a fast paced and quickly evolving environment
QUALIFICATIONS
Valid driver’s license with clean driving record. Valid DOT card or ability to obtain one
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