Software Order Desk Specialist

ESSENTIAL FUNCTIONS:

• Order processing, Returns, inventory control


• Order Desk responsibility: Purchase Orders, Credit and Rebills, Software Licensing


• Create, Manage of software licensing to our customers and employees. Customer profile management.


• Software Media Maintenance - Management of Software Master CD's to make sure they correctly organized and required info is on each disk. Also backing UP CD's.


• Quality Control - Responsible for evaluating the quality of the orders are correct, have all required materials and good presentation


• Inventory control -  Will be involved in software inventory activities

NON-ESSENTIAL FUNCTIONS: 

• Alternate Back up Phone Reception (when needed)


• Answer incoming calls and filter accordingly forward to correct personnel when Reception is not present.

KNOWLEDGE:

• Order Processing (Review of Purchase Orders, order processing, credit and rebills, returns, receiving) Inventory control a plus, Windows XP knowledge.

SKILLS:
Microsoft Word, Outlook, Excel, Order Processing experience and record management.