Solar Crew Supervisor

OUR PURPOSE

SunCommon believes business should create positive change and help solve the world’s biggest problems. Our mission is to accelerate the transition to solar power in our communities because ensuring a habitable planet is the most important work of our lifetimes.

ABOUT THE BUSINESS

SunCommon is a market leading renewable energy company operating in Vermont and New York’s Hudson Valley and Capital District. We use an innovative approach to marketing, via high-touch, personal interactions with home and business owners who want clean electricity and more energy security. We’ve done all the legwork to put together a total package that’s easy for the customer. We picked the best equipment manufacturers, arranged attractive financing that saves our customers real money and hired up the finest installers. There’s over 8,000 happy SunCommon residential and commercial customers so far — and lots more to come. Organized as a Benefit Corporation and certified as a BCorp, we’re committed to the triple bottom line of People, Planet and Profit. Our goal is to become the largest publicly traded, BCorp in the country producing renewable energy.

ABOUT THIS POSITION

Reporting to the Vice President of Operations, SunCommon’s Install Crew Supervisor is responsible for reviewing plan sets, assisting in job planning, driving job site efficiencies, training new staff and new products, and ensuring safe and successful PV installations. This is a field/office hybrid position with a majority of the time based in the field on active and inactive construction sites. 

Strong communications skills are essential for this role. The InstallCrew Supervisor is responsible for communicating job highlights and areas of focus to Crew Leads, reporting crew efficiency highlights and shortfalls to the VP of Ops, and providing appropriate feedback to other operations managers to build towards a more efficient process.

Safety - for our team, our customers, and their property - is our highest priority. The Install Crew Supervisor is expected to follow all safety protocols and keep up with advancements in PV and other relevant technologies. 

In depth knowledge of PV and electrical installation and design are a must for this role. The Install Crew Supervisor will spend the majority of their time working on-site with the installation crews but may work independently to gather vital information from the Design Team, Electrical Program Manager, Commercial Program Manager, Project Management Team and other support staff. The Install Crew Supervisor will be a go-to source for Installation Teams for on site troubleshooting, and any field obstacle that affects an installation's efficiencies. Significant driving across the state is part of the job, and a dedication to taking the best possible care of our customers and your colleagues is essential. 

ESSENTIAL JOB FUNCTIONS

Reporting to the Vice President of Operations and collaborating closely with members of the Installation Team, specific responsibilities of the Install Crew Supervisor include but are not limited to:

Field Leadership & Site Execution

• Work with staff to complete PV installations in a safe and efficient manner, ensuring the highest standards of quality and efficiency.
• Provide on-site leadership for installers and coordinate installation flow, including setting clear install benchmarks and goals with Crew Leads on larger Commercial projects.
• Support installations through direct on-the-ground work. Fill in as Crew Lead and/or Residential Electrician as needed.
• Identify potential issues or blockers in advance of installation, and work to find solutions before we roll trucks to the jobsite. 
• Perform site evaluations to gather data for engineering and pre-construction walkthroughs and rough-ins on new construction, commercial, and residential PV installation sites.
• Provide support for PV installations and perform O&M work on commercial and residential PV systems as necessary.
• Ensure all project close-out documentation including photos, as-builts, performance testing, and final approved permits has been received and saved in appropriate databases.

Team Management & HR Administration

• Lead personnel development for the installation team by assisting with candidate interviews and training new crew members.
• Conduct regular check-ins and formal performance evaluations, and actively support installers in advancing through the internal Install Certification Tiers.
• Help roll out field-based training and relay potential training opportunities to other Ops Managers and Leadership.
• Support the VP of Operations in essential HR administration for field staff, including holding staff accountable for timely and correct timesheets, coordinating PTO requests, and assisting with commercial bonus calculations.

Quality, Safety & Fleet Logistics

• Ensure that PV systems are installed in accordance with NEC and SunCommon standards using design drawings, schematics, and instructions. Keep up-to-date with current code and solar installation techniques, and apply new knowledge to the job.
• Maintain strict compliance with all relevant safety standards and participate in Quality Audit meetings.
• Monitor daily weather forecasts, collaborating with Ops Leadership, and help make judgment calls for work delays or cancellations related to safety. Ensure these operational changes are clearly communicated to all impacted team members, including field crews and project management staff.
• Support the Warehouse Supervisor with upkeep of the install team vehicle fleet by ensuring that required maintenance and repairs are completed in a timely manner.
• Ensure that install teams have the tools and equipment they need to work effectively, including ensuring adequate availability of consumables.
• Analyze projects to drive down labor, material, and equipment costs.

Communication & Culture

• Communicate key installation updates and estimated project completion times on a regular basis to the appropriate personnel.
• Support SunCommon’s Culture. Actively contribute to a positive, enthusiastic, and adaptable team environment. We need to love what we do, work well with our teammates, and appreciate our customers in order to achieve and deliver success.

The ideal candidate for this position will have:

Technical Experience & Expertise

• 3 or more years of leading solar installations, including roof and ground-mounted systems, in both residential and commercial settings.
• Electrical license or relevant experience with equipment layout, pipe runs, wiring, and interconnection preferred.
• NABCEP PV Installation Professional certification preferred.
• Experience setting up monitoring for PV systems.
• Thorough knowledge of electrical code and standards.
• Computer Proficiency: Comfort with Google suite, and data management. Maintain accurate and timely records in project management platforms, Google Calendars, and other systems.

Leadership & Analytical Skills

• Team management experience, specifically in building teams to work collaboratively together to develop trust and accomplish tasks.
• Experience inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
• Ability to analyze information and evaluate results to choose the best solution and solve problems.
• A Solutions-Oriented Mindset: Able to quickly identify effective and efficient resolutions to challenges.

Culture, Attributes & Soft Skills

• Commitment to SunCommon’s purpose and vision.
• Top-notch customer service skills. A passion for delivering a joyful customer experience.
• Team Player & Cross-Team Collaboration: Demonstrated experience as a strong team member with superior oral and written communication skills, and solid relationship-building skills. Effective communication across departments is essential to the team’s success.
• Tenacity: The candidate must gain great satisfaction from a job well done and 100% complete.
• Adaptability: Thrives in an ever-changing environment, and meets tight deadlines.

Physical Requirements

• Ability to regularly lift up to 50lbs, bend, twist, kneel, squat, balance, climb ladders and work in varying weather conditions. 
• Valid drivers license and flexibility to travel throughout Vermont, including long hours of driving. 

COMPENSATION & BENEFITS

SunCommon provides our employees a competitive salary and strong package of benefits for employees and their family, including dental and vision.

• Paid personal leave starting at 2 weeks for the first year, which increases to 3 weeks after 1 year of employment.
• 10 Paid holidays annually
• Retirement savings with company match
• Life Insurance
• Student Loan Paydown Program
• Employee Assistance Program (EAP)
• SunCommon branded gear 

SUNCOMMON VALUES

Achieving our mission is critical work, and how we do that work matters. One way SunCommon creates positive change is internally, by instituting and measuring ourselves against practices that do right by our employees, customers, and communities. The following core values are critical to our operations and our success: Embody Excellence, Maintain Humanity, Prioritize Inclusivity, Cultivate Joy.

We do it by celebrating creativity, cross-functional collaboration, high energy, hard work, good play, deep networking and with the acknowledgement that we’ll each make mistakes and learn from them. We know success. We know fun. Come do both with us.

As a certified BCorps, we take seriously our responsibility to succeed and to honor our triple bottom line commitments to People (our employees and their families, our Customers and residents of the communities where we do business), Planet (our beloved environment and the broader globe, given climate change) and Profit (providing capital to grow, revenue to share among our employees, and a reasonable return to our investors). This is important work, and we have fun doing it. Innovation is fun stuff.

SunCommon of course is an equal opportunity employer and we don’t tolerate harassment or other discrimination based upon sex, sexual orientation, gender identity, marital status, caregiver status, pregnancy, military or veteran status, race, color, religion, national origin, place of birth, ancestry, age, physical or mental disability, genetic information or any other legally protected status.