Solutions Architect- Hybrid- Journeys Distribution Center- Lebanon, TN

The Ideal Candidate

The Solutions Architect is responsible for designing and delivering end-to-end technology solutions aligned to Genesco’s business strategy and enterprise architecture standards within assigned application tower(s), with a strong focus on distribution, warehouse, and logistics systems.

This role partners closely with business stakeholders, product teams, infrastructure, security, and development teams to translate business capabilities into scalable, secure, and integrated technical solutions.

Operating within a hybrid delivery model, the Solutions Architect works closely with Genesco’s outsourcing partner to ensure solution clarity, architectural alignment, and quality execution. This role provides architectural direction, design governance, and implementation oversight to ensure solutions are sustainable, supportable, and aligned to enterprise standards.

As a key technical leader within warehouse and distribution systems, this role supports platforms such as WMS, WCS, LMS, and related integrations across the enterprise ecosystem.

How You Will Make an Impact

• Design and deliver end-to-end technical solutions aligned with enterprise architecture principles, security policies, and operational best practices


• Translate business requirements and capability roadmaps into scalable solution designs, including integrations, data flows, and system interactions


• Lead architecture and design sessions with cross-functional teams and business stakeholders


• Serve as a key architectural point of contact, providing guidance and direction across initiatives


• Develop and maintain architectural documentation, design artifacts, and system models


• Partner with the outsourcing partner’s architects and delivery teams to ensure alignment on solution intent and execution


• Review and approve high-level and detailed technical designs to ensure adherence to enterprise standards


• Ensure consistency with architectural principles, integration patterns, security standards, and performance expectations


• Identify and mitigate technical risks, dependencies, and architectural gaps; drive resolution and escalation as needed


• Collaborate with infrastructure, security, data, and operations teams to ensure seamless integration across the IT ecosystem


• Support lifecycle management activities including upgrades, modernization, and technical debt remediation


• Evaluate and recommend vendor products, SaaS platforms, and integration tools through structured assessments and proofs of concept


• Stay current with emerging technologies and assess applicability to Genesco’s environment


• Serve as escalation point for complex operational and production support issues within warehouse and distribution systems


• Design, integrate, and troubleshoot solutions across supply chain platforms, including WMS, WCS, LMS, OMS, YMS, ERP, and external logistics vendors (e.g., FedEx, UPS)


• Ensure reliable data flow and system interoperability across interconnected systems

Experience and Skills You'll Need to Have

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience)


• 6–8 years of progressive IT experience in solution design, systems integration, or application architecture


• 5+ years of experience supporting and designing solutions within distribution and warehouse operations environments


• 5+ years of experience with Manhattan WMi (or PKMS)


• Strong understanding of IBM i (AS400) environments, including RPG-based applications, DB2 data structures, and job processing


• Hands-on development experience with RPG, RPGLE, and SQL on i-series


• Experience designing and integrating solutions across multiple systems and platforms


• Strong knowledge of APIs, middleware, cloud platforms, data architecture, and enterprise applications


• Experience working within outsourced or managed services delivery models


• Proven ability to provide architectural guidance and governance across third-party delivery teams


• Working knowledge of security best practices and compliance considerations


• Strong understanding of SDLC methodologies, Agile frameworks, and DevOps practices


• Ability to influence cross-functional teams and drive architectural alignment


• Strong written and verbal communication skills, including leading design sessions


• Advanced documentation and modeling skills (e.g., Visio, architecture diagrams, technical design documentation)


• Experience with ProShip and Bartender preferred


• Experience with Mobile Device Management (MDM) for RF devices preferred

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