Sous Chef Job Description

Hotel Indigo Gatlinburg – Altitude Rooftop Restaurant & Lounge

Position Title

Sous Chef

Reports To

 General Manager

Position Summary

The Sous Chef assists in overseeing all kitchen operations, ensuring high-quality food preparation, consistency, cleanliness, and adherence to food safety standards. This position supports the management of kitchen staff, inventory control, food cost management, and guest satisfaction while maintaining a positive and professional work environment.

Essential Duties & Responsibilities

Kitchen Operations

• Assist in the daily operation of the kitchen and food preparation areas.


• Ensure all menu items are prepared according to established recipes and presentation standards.


• Monitor food quality, portion control, and plate presentation.


• Maintain efficient ticket times during service periods.


• Assist with menu development and seasonal specials.

Team Leadership

• Supervise cooks, prep cooks, dishwashers, and other kitchen staff.


• Train new employees on recipes, procedures, safety standards, and kitchen equipment.


• Provide coaching and corrective action when necessary.


• Foster teamwork and maintain a positive work environment.

Food Safety & Sanitation

• Ensure compliance with all local health department regulations.


• Maintain proper food storage, labeling, dating, and rotation procedures.


• Monitor kitchen cleanliness and sanitation standards.


• Conduct regular line checks and temperature logs.

Inventory & Cost Control

• Assist with inventory counts and ordering of food and supplies.


• Minimize waste through proper portioning and product utilization.


• Help control food costs and labor costs in accordance with budget goals.


• Verify deliveries and maintain accurate inventory records.

Guest Satisfaction

• Ensure food is prepared accurately and delivered in a timely manner.


• Address food quality concerns immediately.


• Work closely with restaurant management to provide an exceptional guest experience.

Qualifications

• Minimum 2 years of supervisory kitchen experience preferred.


• Previous experience in a hotel, upscale casual, or full-service restaurant preferred.


• Knowledge of food safety, sanitation, and kitchen operations.


• Strong leadership and communication skills.


• Ability to work in a fast-paced environment.


• Flexible schedule, including nights, weekends, and holidays.

Physical Requirements

• Ability to stand for extended periods.


• Ability to lift up to 50 pounds.


• Ability to work in hot, fast-paced kitchen environments.


• Frequent bending, lifting, reaching, and carrying.

Hotel Principles

• Think Like a Guest


• Go for Growth


• Practice Extreme Ownership

Performance Expectations

• Maintain food quality and consistency.


• Meet health inspection and sanitation standards.


• Control food waste and labor costs.


• Support team development and training.


• Deliver exceptional guest experiences through teamwork and operational excellence.

Hotel Indigo Gatlinburg is an Equal Opportunity Employer and values diversity in the workplace.