Southern NH Health - Director, Contracting Analytics and Payer Relations - Full Time

Who We Are:

Southern New Hampshire Health has been a cornerstone of the region since 1893, delivering high-quality, compassionate care close to home. Anchored by Southern New Hampshire Medical Center—a 188-bed, DNV-accredited hospital in downtown Nashua with a Level III-N trauma center, Level II Special Care Nursery, and Magnet® designation for nursing excellence—we offer a full spectrum of services from primary care to advanced diagnostics and specialized treatments. Our medical staff includes over 500 providers from Foundation Medical Partners, and local practices. Foundation Medical Partners, our multi-specialty group, spans 70+ practices across southern New Hampshire and northern Massachusetts, providing coordinated, patient-centered care to thousands each year.

About the Job:

Title: Director, Contracting Analytics and Payer Relations
Department: Accountable Care Organization
Reports To: Executive Director, Payer Contracting and Value-Based Care
Status: Exempt

The Director provides leadership for payer contracting strategy across SNHH entities, ensuring contract integrity, payment accuracy, and analytics that inform negotiations and operational improvements. This role develops actionable dashboards, identifies risks and opportunities, and partners with internal stakeholders to optimize reimbursement while incorporating a value-based care lens.

What You’ll Do:

• Lead analytics to inform negotiation methodology, rates, and operational opportunities.

• Stay current with payer policies and reimbursement developments; communicate impacts and strategies.

• Ensure accuracy and timeliness of payer contracts in the contract management system; oversee builds and QA.

• Develop documentation, job aids, and training for internal partners.

• Maintain Epic dashboards and build reports summarizing contract activity and revenue improvements.

• Validate contract payments and lead root-cause corrections for underpayments.

• Partner with Revenue Cycle and other departments to improve billing and reduce denials.

• Support annual operating budget process and conduct financial feasibility studies.

• Collaborate across clinical, financial, and operational teams.

Who You Are / Requirements:

• Education: Bachelor’s degree in business or related field (Master’s preferred).

• Experience: 7+ years in healthcare managed care contracting, including payer negotiations; experience in value-based care programs.

• Skills: Strong analytical skills, advanced Excel, proficiency in Access, contract management software expertise.

• Preferred: Epic Contract Management certification, SharePoint experience.

• Abilities: Excellent communication, ability to work independently, prioritize tasks, and manage complex problems in a fast-paced environment.

Why You’ll Love Us:

• Health, dental, prescription, and vision coverage for full-time & part-time employees

• Short-term, long-term disability, life & pet insurance

• Tuition & certification reimbursement (up to $4,000/year)

• Nursing Student Loan Paydown Program (up to $20,000)

• 403(b) Retirement savings plans with company matching

• Continuous earned time accrual

• & So much more!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.