Special Events & Promotions Coordinator - Maryland

Why We Need Your Talents:

The Special Events & Promotions Coordinator plays a key role in bringing the energy, excitement, and creativity of the Live! brand to life through exceptional event execution. Your ability to support the planning, promotion, and seamless delivery of both on‑ and off‑property events helps create memorable experiences that engage guests and strengthen brand loyalty. Through collaboration, organization, and a passion for hospitality, you help ensure every promotion and special event is executed with precision, elevating the guest experience and contributing directly to the success of the Live! Casino & Hotel entertainment environment.

Where You'll Make an Impact:

• Contributes to program development to help the department achieve its goals.
• Ensures that all patrons are treated in a prompt, professional and courteous manner when participating in a promotion or event.
• Assists in arranging all entertainment for special events and promotions.
• Handles any patron and team member questions, complaints or problems pertaining to promotions or events promptly.
• Responsible for detailed planning and execution of events and promotions as directed by manager.
• Assists all on and off-site marketing programs, promotions, and special events for increasing casino revenues, also responsible for tracking and analysis of these programs.
• Complete reports, database, and correspondence in a timely manner to meet deadlines as established by internal and external sources.
• Works with selected third parties to ensure flawless planning and execution of their events when held on property.
• Ensures event and promotion projects are meeting established timelines and come in within budget.
• Performs and completes all other duties as assigned.
• Adheres to all department/company policies and procedures

Skills to Help You Succeed:

• Highly positive, energetic, and guest‑focused attitude with a passion for creating memorable experiences.
• Strong teamwork and collaboration skills, with the ability to build positive relationships across departments.
• Excellent organizational and time‑management abilities, capable of handling multiple events and deadlines simultaneously.
• Strong communication skills, both verbal and written, with confidence interacting with guests, vendors, and leadership.
• Creative thinker with the ability to contribute ideas, solve problems quickly, and adapt in a fast‑paced event environment.
• Professional presence with the ability to remain calm, poised, and solution‑oriented during high‑volume or high‑pressure situations.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) with the ability to produce accurate and timely reports, schedules, and event documentation.
• Detail‑oriented mindset with a commitment to accuracy, hospitality excellence, and ensuring events meet brand standards.

Must-Haves:

• Bachelor's Degree in Marketing and/or Entertainment based field preferred or equivalent in professional experience required.
• Event planning, VIP Services and general hosting experience preferred.
• Must be proficient in the full suite of Microsoft Office products

Physical Requirements:

• Ability to stand and walk for extended periods during events, activations, or on‑property engagements.
• Capacity to lift, carry, or transport event materials, promotional items, signage, and supplies weighing up to 25 pounds.
• Frequent bending, reaching, pushing, pulling, and moving equipment or event displays as needed for setup and breakdown.
• Ability to move quickly throughout the casino floor, event spaces, and outdoor areas, navigating large crowds and a busy entertainment environment.
• Comfortable working in areas with bright lights, loud noise levels, smoke exposure, and fluctuating temperatures common to a 24/7 casino setting.
• Ability to climb stairs and use elevators while transporting supplies or supporting multi‑level event spaces.
• Flexibility to work long or irregular hours, including nights, weekends, and holidays, based on event and promotional schedules.
• Sufficient visual and auditory acuity to engage with guests, manage event logistics, review printed and digital materials, and respond promptly to operational needs.

Working Conditions:

• 24/7 high energy casino with over 300,000 sq. ft of gaming and entertainment space and approximately 3000 employees.
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You will work in an environment where smoking is allowed.

Perks We Offer You

• Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents. Other benefits for full-time and part-time Team Members include:
  • Free Basic Life Insurance
  • Free Short Term & Long-Term Disability
  • Generous retirement savings options
  • Paid Time Off
  • Tuition Reimbursement
• On-site Wellness center for Team Members and eligible dependents (Maryland Property only)
• Training and pathways for career growth
• Robust Rewards & Recognition Programs
• Annual Merit Based Pay Increases
• Discretionary Performance Bonuses
• Discretionary Service Bonuses
• Free parking
• Free food and discounted meals
• Live! Hotel, Food & Beverage, and Entertainment Discounts

Life at Live!

Individuals chosen to be part of the Live! Team can expect:

• To be part of an exciting experience unlike any other in the market.
• To be given the power and responsibility to put service and community first.
• To come together as a strong team, while valuing and celebrating our diversity.
• To be given the tools, resources, and opportunity to grow in their career.
• To work hard and have fun.
• Live is a 24 hour /7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
• The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency!
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You will work in an environment where smoking is allowed.