Specialist I - Payment Operations

We are Addition Financial, a member-owned, not-for-profit financial cooperative, offering comprehensive financial solutions that help members achieve their financial goals. Shareholder profits don't drive us and never have. Since 1937, we've been on a mission to bring financial success and education to everyone and make a positive impact in the lives of our members and the communities we serve. And we want your help to make that happen. We're looking for people who not only want to do meaningful, challenging work, but who also have a heart for service. If this sounds like you, keep reading and we'll dive into the specifics!

SUMMARY:

We’re looking for an energetic, collaborative professional who thrives in a fast-paced environment, excels at multitasking, and is eager to support teams wherever needed. The ideal candidate is a true team player with a positive attitude and a continuous improvement mindset, always seeking smarter, more efficient ways to get the work done.

This role supports a team responsible for balancing general ledgers and processing ACH, wires, and share drafts. The position also handles automatic payment requests and updates while supporting team members by answering questions and ensuring efficient, accurate work.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

•Process ACH transactions, including setup, modifications, and cancellations
• Process and verify incoming and outgoing wire transfers, ensuring compliance with internal policies and procedures.
• Manage share draft processing, including verification and dispute resolution.
• Monitor transactions for potential fraud and compliance risks.
• Collaborate with internal departments to resolve discrepancies and provide support for member inquiries.
• Perform daily balancing of ACH, lockbox loan payment exceptions, and daily mobile deposits.
• Complete forms related to ACH payments and transfers
• Processing of automatic internal transfers
• Support Treasury Management products for business client-initiated ACH and wire activity via online banking
• Respond to team member calls, providing guidance and researching questions related to services and transactions
• Balance and reconcile department-managed general ledger (GL) accounts
• Ensure accuracy, compliance, and efficiency in all processing tasks
• Support the preparation of the NCUA and OFR examinations by compiling and analyzing accounting-related data
• And other department wide projects and tasks as assigned.

REQUIREMENTS

Education:

• High school diploma or equivalent required


• Two-Year College degree preferred

Any applicable system/ program knowledge:

• Proficient in accounting systems, Microsoft Office and Excel

Work Experience

• Previous experience with processing ACH, Wires and Share Drafts


• Financial Institution Experience: Background in a credit union or banking environment is preferred.

Additional Requirements

• Strong organizational and analytical skills with attention to detail.
• Ability to multitask and manage deadlines in a fast-paced environment.
• Able to work independently and collaboratively in a team environment.
• Excellent verbal and written communication skills

OTHER CHARACTERISTICS OF THE POSITION: 

Physical Demands: 

• Sitting for long periods at a time.


• Regularly required to talk or listen.


• Occasional lifting of office supplies up to 20 lbs.


• Vision abilities including close vision and ability to adjust focus.

Mental Demands:

• Must understand and follow a set of clear oral and/or written procedures without deviation.


• Performs repetitive routine tasks.


• Withstand moderate amounts of stress.


• Must adhere to a provided work schedule to meet a set of qualitative production standards.


• Perform tasks that vary little from day to day.


• Implements others’ decisions/procedures with little judgment required.


• Must relay information orally.

WORKING WITH US: 

We’re continually recognized as a top employer because we understand people like you want more out of your career. Like making a difference in people’s lives and in the community. Being part of a team that supports each other. Feeling good about the time you spend at work each day. And being able to balance your life while also earning a competitive base salary and benefits, including:

• 401k with profit sharing contribution


• Comprehensive medical, dental and vision coverage from leading insurance providers


• Continuing education and up to $5,000 in tuition assistance annually


• Generous vacation and sick pay


• Paid parental leave and volunteer time off


• Major holidays off including Federal holidays that many other industries don't observe


• Credit union benefits including reduced consumer/mortgage loan rates, free checks, and other financial services discounts

At Addition Financial, we accept you for who you are. We are an equal opportunity employer and do not discriminate based on race, color, creed, religion, national origin, sex, marital status, age, protected veteran status, or disability/handicap with regards to recruitment, selection, placement, promotion, wages, benefits, and any other areas of employment. Personal perspectives and beliefs are what helps our team members, and our company, grow as a whole and we seek to nurture that inclusiveness. We welcome our team member’s diverse viewpoints and work together so that everyone’s voices are heard. So, if you’re ready to take your career to the next level, Count Us In®.