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Sr Business Control Specialist

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Job Description - Sr Business Control Specialist

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This job is responsible for driving and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include monitoring and testing controls and implementing quality assurance and quality control processes within the LOB or ECF by evaluating data to help identify, track, and report issues and control improvements for remediation.

Drive out deliverables in support of the Global Technology Third Party Governance and Oversight team, working with key stakeholders across the enterprise, including but not limited to:

  • Align program goals with organizational priorities and ensure Global Technology compliance with policies and standards

  • Aggregate and remediate risks at individual third-party and portfolio levels

  • Monitor risk metrics and drive remediation for non-performance

  • Prepare and present data for executive-level reporting

Responsibilities:

  • Supports the monitoring and testing of controls by evaluating data to identify issues and control improvements for remediation

  • Conducts and coordinates quality inspection reviews to enhance employee performance and control effectiveness

  • Supports the overall management of and research required for regulatory exams, internal audits, and other monitoring and inspection reviews and evaluates data and information relevant to inspection metrics to support governance activities for dashboard reporting

  • Drive out deliverables in support of the Global Technology Third Party Governance and Oversight team, working with key stakeholders across the enterprise

  • Align program goals with organizational priorities and ensure Global Technology compliance with policies and standards

  • Aggregate and remediate risks at individual third-party and portfolio levels

  • Monitor risk metrics and drive remediation for non-performance

  • Prepare and present data for executive-level reporting

Required Qualifications:

  • 5+ years in third-party risk program project management supporting technology

  • Experience navigating large, matrixed organizations

  • Strong project and program management, organizational, and time management skills

  • Advanced analytical and problem-solving abilities

  • Excellent written and verbal communication; ability to simplify complex information

  • Meticulous attention to detail; ability to prioritize and meet deadlines

  • Proficiency in Microsoft Office (Excel, PowerPoint); experience with Tableau and other reporting tools

  • Risk Sensitive: Ability to identify and evaluate potential risks and engage stakeholders for discussion, escalation, and resolution. Expected to look beyond the issue at hand and raise questions

  • Analytical: Strong research, analysis and fact-based decision making with ability to critically evaluate the information gathered from multiple sources, reconcile variances and present data in a coherent manner

  • Communication: Proven ability to communicate complex information in simple terms (oral and written) to diverse audiences. “Connects the dots” for others across multiple data points that may not be easily noticeable, shaping the opinions and actions of key stakeholders, gaining their trust and commitment to the desired outcome

  • Adaptable and Resilient: Highly motivated, self-directed, intellectually curious individual capable of supporting multiple projects under tight deadlines, and in a global environment where business needs/priorities may change rapidly

Desired Qualifications:

  • Ability to make decisions with limited information and navigate ambiguity

  • Strong collaboration and influencing skills

  • Strategic thinker, self-starter, capable with minimal management oversight

  • Proven accountability and ownership in driving priorities

  • Comfortable in fast-paced, changing environments

  • Background in risk, audit, or compliance programs

  • Familiarity with technology governance frameworks and third-party risk management

  • Experience with operational excellence methodologies (Six Sigma, Lean)

  • Experience with Microsoft CoPilot

Skills:

  • Controls Management

  • Issue Management

  • Monitoring, Surveillance, and Testing

  • Quality Assurance

  • Risk Management

  • Analytical Thinking

  • Attention to Detail

  • Critical Thinking

  • Problem Solving

  • Written Communications

  • Decision Making

  • Innovative Thinking

  • Prioritization

  • Recording/Organizing Information

  • Research

Shift:

1st shift (United States of America)

Hours Per Week: 

40
Original job Sr Business Control Specialist posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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