Job Description - Sr. Business Intelligence Analyst - Customer Engagement
Description
Position at Lifetouch Preschool Portraits
PRIMARY PURPOSE
The Keeper performs all job assignments with a positive attitude that reflects San Diego Zoo Global’s mission and vision of saving species worldwide by uniting our expertise in animal care and conservation science with our dedication to inspiring passion for nature and leading the fight against extinction. The Keeper, under general supervision, feeds and provides for the general care and welfare of assigned exhibit animals (mammals, reptiles or birds). This position reports to a Lead or Supervisor.
This class is distinguished from the Senior Keeper class in that the Keeper works under supervision. The Keeper performs a wide range of semi-routine functions at either the Zoo or San Diego Zoo Safari Park. This class also consistently demonstrates the desire and ability to engage in positive relationships with internal and external customers.
ESSENTIAL FUNCTIONS
Prepares food and water for exhibit animals
Loads and unloads food from trucks
Feeds exhibit animals
Administers prescribed medication and keeps feeding records
Observes assigned animals
Reports abnormal conditions to superiors
Cleans exhibit areas, pools, animal sleeping areas and service areas
Cleans and disinfects utensils, work tools and containers
Provides species-appropriate enrichment to assigned animals
Maintains appropriate health and behavior records on assigned animals
Responds to questions from the public concerning exhibits
Provides exhibit security
Participates in capturing, incapacitating and moving animals
Participates in and supports animal training programs
Assists medical staff in treating animals
Performs minor or routine maintenance on exhibit enclosures
Reports maintenance needs
Operates a variety of light and medium equipment
Adheres to all Organization and department policies and practices
Practices the GRRREAT Customer Service Standards
REPRESENTATIVE DUTIES
Prepares food and water for exhibit animals by cutting, measuring portions and adding nutrient or supplements
Observes assigned animals closely with regard to general appearance, diet consumption levels, condition of fecal matter, etc.
Provides exhibit security and takes appropriate action to prevent vandalism or maltreatment of animals by the public
Provides care to neonates utilizing assisted rearing protocol
Cleans exhibit enclosures and contiguous areas
Performs minor or routine maintenance on exhibit enclosures and reports other maintenance needs
May participate in either formal or informal presentations with guests including keeper talks, animal-feeding demonstrations, and behind the scenes tours
May maintain plant life within or around exhibit areas
May assist in installing, repairing and maintaining irrigation systems in exhibit areas
Operates light and medium equipment such as dump trucks, skiploaders, forklifts, water trucks and other vehicles
ANCILLARY FUNCTIONS
Performs related duties and responsibilities as required.
REQUIREMENTS:
QUALIFICATIONS
Education, training and/or experience which would clearly demonstrate the essential functions, knowledge and skills outlined. Examples would be 12 to 16 college credit hours in zoology, animal biology or animal husbandry; or, one to two years of work experience in a Zoo or similar environment where appropriate knowledge and skills in animal care could be acquired; valid California driver license.
Knowledge of:
Animal behavior
Animal biology and zoology
Care, feeding and handling of wild animals
Safety practices around wild animals
Techniques for restraining or capturing wild animals
Public SpeakingAbility to:
Respond to cautions from co-workers
Monitor animal behavior and appearance
Operate motorized equipment and vehicles
Use computer programs (Word processing, spreadsheets, PowerPoint, and Internet)
Communicate and work effectively with others
Work in a team environmentand motivate others
Multi-task and prioritize
Understand and follow directions effectively
Deal tactfully and courteously with others
Adhere to the organization’s policies, procedures and regulations
Competently perform the essential functions outlined above
WORKING ENVIRONMENT
Frequent exposure to close contact with a wide variety of exhibit animals, mammals, reptiles, or birds; work in uneven terrain with exposure to varying weather conditions, dust, and allergens; move about on slippery surfaces; handle toxic and/or hazardous materials; and work in confined or cramped spaces.
PHYSICAL DEMANDS
This position has been identified as one requiring lifting in excess of 50 pounds; frequently move moderate to heavy objects; standing, bending, squatting, twisting, reaching, etc; may work from elevated positions.
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