What’s Unique About You Is What Makes Us Better! Diversity is our strength and competitive advantage. Bring your flavor to the Papa John's team today!

Education, Experience & Certifications

• Proven experience (10+ years) in a strategic leadership role, preferably in QSR or marketplace focused industries
• Bachelor’s degree required; MBA preferred

Functional Skills

• Strong understanding of the third-party aggregator platforms and marketplace business models
• Significant third party delivery / aggregator experience required, including managing multi-million dollar promotional budgets
• Demonstrated track record of successfully driving demand and growing third-party channels profitably
• Strong analytical and problem-solving skills, with the ability to analyze data, identify trends, and make data-driven decisions.
• Excellent analytical skills with the ability to interpret data, build complex financial models that include the various fee structures of each platform, develop executive level dashboards, and make data-driven decisions
• Strong negotiation & vendor/partner management skills
• Excellent communication and presentation skills, with the ability to collaborate effectively with cross-functional teams and build growth-minded relationships with external partners
• Intimate knowledge of delivery, POS + tech platforms (Uber Eats, DoorDash, Instacart, Amazon, GrubHub, PAR, Deliverect, etc…) and industry best practices
• Familiarity with business intelligence tools like Tableau and AI data assistants to help speed up analytics processing
• Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced retail environment

Our Values

• EVERYONE BELONGS - We believe connectedness and belonging are the essential ingredients to our success
• DO THE RIGHT THING - We are relentlessly focused on quality and integrity and make the right choices, even when it's difficult
• PEOPLE FIRST - To craft positive experiences for our customers, we take care of each other first
• INNOVATE TO WIN - We champion and challenge for a better way in all we do
• HAVE FUN - We find joy, create meaningful impact and celebrate the journey together

Our Core Competencies

• CUSTOMER CENTRIC - We leverage data and insights to craft a customer experience that builds relationships, cultivates trust, and delivers excellence

• RESULTS DRIVEN – We focus on measurable outcomes by remaining optimistic, tenacious, and persistent even in the face of challenges

• CONTINUOUS IMPROVEMENT - We champion for better through strategic risk taking, experimentation and challenging the status quo

• BIAS FOR ACTION - We courageously lead, drive towards decisions, and maintain agility to meet the demands of our dynamic industry

• WINNING TOGETHER - We work together to unlock our full potential by actively collaborating and contributing in a cross-functional capacity

Papa Johns is an equal opportunity employer.

Papa Johns is a federal contractor that participates in the E-Verify program to confirm employment eligibility for each new team member. We also comply with all Right to Work requirements. Official E-Verify and Right to Work notices are available for applicants to review in both English and Spanish.

Everybody loves pizza, which means they also love the people who are behind the scenes working to deliver it. This is complex and challenging work – but let’s face it – it’s also pizza! If you want a fulfilling career with a company that’s always moving forward, we’re the right place.

Papa John's is a Federal Contract employer who participates in E-Verify to confirm employment eligibility for each new team member. For more information please view the following PDFs: E-Verify Poster (English) - Right to Work Poster (English) - E-Verify Poster (Spanish) - Right to Work Poster (Spanish) Papa John's is an Affirmative Action and Equal Opportunity Employer. For more information please click on the following PDF. See terms & conditions for site use.