Sr. Epic Analyst - myChart

Title: Sr. Epic Analyst - myChart

Location: Fountain Valley, Predominantly Remote (Must reside in CA)

Department: IS Epic Clinical Applications

Status: Full Time

Shift\: Day

Pay Range*\: $114,504 - $166,046.40/annual

MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups – consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models.

Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.

Position Summary

Members of the MemorialCare Epic job family, work side by side with our end users to install the Epic software, help lead and manage workflow/software changes, and ultimately transform the way that MemorialCare provides healthcare. MemorialCare's Epic Team develops creative strategies to achieve common end goals while collaborating with our end users. 

The Sr. Epic Analyst – myChart uses their advanced Epic knowledge in all phases of software deployment, from design through implementation to post implementation problem solving. They independently provide an advanced level of operational and application build competence with their focus geared more towards complex and overall large projects.  They mentor peers and provide educational/informational sessions to improve workflows, troubleshooting or system design pertaining to the overall team as well as internal implementation processes.

Essential Functions and Responsibilities of the Job

• Apply high-level, specialized Epic myChart capabilities to improve processes through design, development and implementation of the Epic system, including development of end user materials

• Initiate, participate, and lead project related efforts and process improvements, as well as provide internal guidance as appropriate

• Demonstrate independent working nature, requiring minimal direction, while collaborating within and across applications

• Work to establish and maintain myChart reporting needs as necessary

• Demonstrate use of effective communication and interpersonal relations across staff from all departments, including senior leadership to achieve established goals

• Maintain and expand patient engagement activity through MemorialCare web based and mobile patient portal

• Be at work and be on time

• Follow company policies, procedures and directives

• Interact in a positive and constructive manner

• Prioritize and multitask

*Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare—that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there’s more...Check out our MemorialCare Benefits for more information about our Benefits and Rewards.

Minimum Requirements

Qualifications/Work Experience:

• Minimum 3 years’ Epic application experience with demonstrated successful hands-on modification projects of myChart and its supported operations required

• Experienced configuring myChart web server preferred

• Demonstrated ability to effectively utilize system tools to meet functionality needs of users including proficiency with information systems technology such as Microsoft Office Products required

• Experienced planning and organizing day-to-day activities, effectively managing more than one task, and meeting established deadlines

• Demonstrated use of effective communication and interpersonal relations to achieve established goals

• Experienced in leading projects, providing forward-thinking consultative guidance and direction on change initiatives, effectively dedicating time across more than one project, and meeting established deadlines

• Proven ability in workflow and data analysis and design techniques, including needs assessment, specification development, quantitative methods, planning and gap analysis

• Past success leading meetings between business stakeholders, technical resources, and third parties for business requirements and technical solutions

• Experienced working with a diverse, multi-disciplinary team, and interacting with all levels of the organization

• Preferred experience with other related Epic applications such as Welcome, Hello World, Cheers, Bedside

Education/Licensure/Certification:

• Bachelor’s degree preferred

• Advanced knowledge of Epic myChart; certification required prior to or within first year in new role

• Certification in Epic applications preferred