Sr Manager - Resource Planning

At Gap Inc. IT, we value innovation and thrive on the opportunity to fundamentally change the shopping experience for our customers through leading technology.  We look for fresh perspectives and experienced professionals who then have the opportunity to work with thought leaders across the business and IT.

Our team members are not just innovators in the technology space; our success is measured by our ability to drive operational and top-line improvement for our brands.  If you thrive in a solutions oriented environment, then consider joining our team!

• Overall Resource Planning coordination and Management
• Manage team of resource planners to support resource domains.  This includes feedback,       mentoring and escalation resolution.
• Work with Portfolio Manager and IT Financial planning to ensure alignment (project start dates, overall costs for internal/external costs) on overall IT portfolio
• Process Improvement
• Research and identify improvements to current resource planning tools.
• Work with resource planners, project managers and domain stakeholders to identify and communicate process improvement and roll out across IT.
• Strategically look to mature resource planning discipline and to streamline deliverables.
• Contingent Resource sourcing
• Single interface point to IQN, work with IQN team to identify sourcing issues, skill gaps and process improvements.
• Tenure reporting and tracking.
• Review time to fill by skill to identify gaps in our vendor base.  Work with IQN to identify additional vendors if needed.
• Owner of all changes in tools that relate to Resource Planning.  This includes the Clarity tool, any excel tools.
• Research workspace options for collaboration and  effectiveness
• Review open contract to hire positions w/ hiring managers and HR/Recruiting
• Reporting and analytics
• Create/deliver enterprise level resource planning reports (such as utilization) and meet with various stakeholders (VP domain leads, CIO, etc.) to discuss overall resource needs, risks, and       opportunities.
• Create standard reporting templates that will be used across each domain to show resource demand, constraints and upcoming demand.
• Review and analyze cross domain data to identify blockers and constraints that prevent IT from scaling
• Review and analyze resource data to identify skills that are not adequately covered leveraging employees and work with HR/Domain Lead to address.

• Bachelor's degree or equivalent experience required.
• Excellent verbal and written communication skills
• 10-15 years of resource planning, minimum 3-5 years in an IT context
• 7+ years of leadership experience in  managing teams and influencing senior level management and key      stakeholders
• Change agent with proven leadership skills and the ability to engage with and influence key stakeholders across disparate IT and business functional areas     
• Strong management practices and techniques; a track record of improving team performance holistically and succession planning
• Ability to self prioritize with minimal  guidance in a fast paced environment