Sr Manager/Clinical Operations

Tallahassee Memorial Healthcare (TMH) is a private, nonprofit community-based healthcare system that provides care to a 22-county region in North Florida and South Georgia. We are a career destination with over 6,000 colleagues who reflect the diversity of our community. 

TMH is the region's healthcare leader and top provider of advanced care with a 772-bed acute care hospital and the region's only:

• Level II Trauma Center 
• Primary Stroke Center 
• Level III Neonatal Intensive Care 
• Pediatric Intensive Care 
• The most advanced cancer, heart and vascular, orthopedic & surgery programs in the Panhandle. 

Our system also includes a psychiatric hospital, multiple specialty care centers, six residency programs and more than 50 affiliated physician practices. 

Job Summary:

• Provides leadership and administrative support to Patient Transportation (department 7047), Centralized Telemetry Surv Ctr (department 7030), and Central Staffing Office (within Nursing Operations (department 6016)) of the Clinical Operations Division.

• Demonstrates an understanding of diversity. Demonstrates integrity, compassion, accountability, respect, and excellence (I CARE values).

• Enhances and contributes to a safe environment for all colleagues, visitors, and patients. Communicates daily with internal and external entities.

• Oversees, mentors, and supports department supervisors.

• Identifies improvement opportunities for productivity and staffing.

• Ensures the departments maintain productivity.

• Ensures departments’ regulatory compliance.

• Performs miscellaneous duties.

Reports To: Exec Dir/Clinical Ops (job code (JC): 100201)

Required Education:

• Associate (or equivalent) degree in nursing from a program accredited by the Commission on Collegiate Nursing Education (CCNE) or the Accreditation Commission for Education in Nursing (ACEN). Successful completion of a cardiac arrhythmia interpretation program.

Preferred Education:

• Bachelor’s degree in health care management. 

Required Experience: 

• Five (5) years of relevant work experience, including two (2) years of patient flow experience and three (3) years of nursing leadership experience.

Preferred Experience:

• Four (4) years of managerial experience.  Personal computer (PC) experience.  Knowledge of medical terminology.  Strong organizational skills.  Clear and concise communication skills.  Skilled in performing monitor technician duties.  Customer service skills.  Computer proficiency.  Ability to operate basic office equipment.

Required Certification/License/Registry:  

• Basic Life Support (BLS) certification from an American Heart Association (AHA) or American Red Cross (ARC) recognized provider. Passed in-depth arrhythmia-specific test using caliper measurements and evaluation of rhythm changes over time using full disclosure.

Tallahassee Memorial HealthCare is an equal opportunity employer and drug-free workplace. All employment is contingent upon successful completion of a drug screen, background check, reference verification, health assessment, and credential/license verification.