Sr Multi-Line Adj

• Investigate coverage, liability, compensability and damages with all parties involved in a claim as requested by our customers or Crawford and Company or a subsidiary thereof.


• Investigate claims by interviewing claimants, witnesses, establish claim reserves, handle evidence, obtain and interpret medical reports, official reports and claim forms, manages litigation, and attend/participate at mediation, trials or hearings.


• Negotiates and settles claims within client service parameters and authority levels by obtaining demands and making offers to claimants.


• Presents evidence at legal proceedings, producing reports and other documents as evidence.


• Provide filings with regulatory agencies, disposing of salvage and pursuing subrogation when appropriate.


• Prepare reports by collecting and summarizing information required by the client and obtained through investigation.


• Self starter capable of working alone or with others.


• Maintains company reputation and insurance product integrity by complying with Federal and state regulations, client and Crawford and Company service standards.


• Assist / Mentor less experienced adjusters with claims handling, including light supervisory responsibilities.


• Maintain expected case loads in multiple lines of business while meeting established service delivery, production, quality, sales and educational objectives.


• May be required to work on-call during off work hours to respond to emergency on-site investigations.


• Maintain professional and technical knowledge through continuing education in multiple lines of business.


• Maintain acceptable product quality through compliance with service standards and compliance with internal quality control initiatives.


• Occasional sales calls by meeting with local industry related companies or adjusters to develop new business and maintain existing business.


• Uphold and project the corporate image by participating in industry organizations and functions.


• Ability to multi—task in a time sensitive environment and handle job responsibilities with a sense of urgency.


• Upholds the Crawford Code of Business Conduct at all times.


• Participates in special projects or performs duties in other areas as requested.

• College degree or an equivalent combination of education and experience.


• Preferred 2 years of experience in each of at least 2 lines of business handling complex claims. Prior multi-line experience required.


• Personal computer, typing and keyboarding skills.


• Demonstrated technical knowledge of complex commercial policy coverage investigation, liability evaluation, determination of damages or compensability investigations in multiple lines of business.


• Familiarity with legal and medical terminology within specific business lines.


• Strong verbal and written communication skills.


• Good analytical ability and mathematical aptitude.


• Good attention to detail and organizational skills


• Ability to gather and analyze information then determine and implement the appropriate course of action.


• Good interpersonal and sales skills.


• Licensing as required by state and local jurisdictions. Must have a valid driver's license. Additional continuing education as required by Crawford Educational Services and as applicable for jurisdictions in which claims are adjusted or investigated.


• A variable schedule including on-call may be required. Depending on case load you may be required to work beyond normal business hours when necessary.  


• Travel may be required during/outside of normal business hours when necessary.

#LI-JC3 #LI-Hybrid