Sr People Experience Specialist

We’re always looking for diverse, talented, service-oriented people to join our exceptional team.

The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity.

Pay Range:

Scheduled Weekly Hours:

What You’ll Be Doing

The Sr People Experience Specialist is responsible for leading the organization's enterprise wide teammember listening and research program. Designs, executes, and evolves quantitative and qualitative research efforts that capture the voice of the teammember and translate insights into clear, actionable narratives for executives, HR partners, and Talent Development leaders. Transforms complex teammember data into compelling stories that inform decision making, shape strategy, and improve the overall teammember experience.

• Lead the design, administration, and continuous improvement of the enterprise teammember listening strategy, including teammember engagement surveys, lifecycle and pulse surveys, qualitative research, and ad hoc studies.
• Analyze and synthesize teammember data to identify key drivers and trends, and communicate actionable, methodologically sound insights with appropriate context and limitations.
• Translate complex teammember data into cohesive, executive ready narratives that inform strategy and action.
• Develop research frameworks that connect engagement, experience, performance, development, and retention insights.
• Partner with external vendors or advisors as needed to support research execution and benchmarking.
• Collaborate closely with Senior Leaders, HR Business Partners, and Talent Development to interpret findings and align insights to business priorities.
• Establish best practices for teammember research standards, documentation, and governance.
• Assist with design and administration of assessments to support talent analytics and decisioning.
• Apply and stay current with I/O Psychology principles to ensure research validity, reliability, and ethical use of teammember data.

Additional Job Functions

• Performs other duties as assigned
• Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions

Qualifications

• Bachelor's Degree in a related field or equivalent years of experience required
• Master's Degree preferred
• 5-7 years of prior relevant experience required

Knowledge, Skills, and Abilities

• Advanced educational background in Industrial-Organizational Psychology
• Knowledge of research and employee research techniques
• Demonstrated expertise in quantitative, qualitative, and mixed methods research design and analysis.
• Strong foundation in statistical analysis and interpretation.
• Proven ability to synthesize complex data into clear, actionable insights for senior leaders.
• Excellent written and verbal communication skills, with a strong emphasis on executive storytelling.
• Familiarity with engagement platforms, survey tools, and people analytics ecosystems.
• Experience in credit unions or other service-oriented, mission-driven organizations.
• Strong consulting mindset with the ability to influence without authority.

SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring

At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on.

SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information.

This organization participates in E-Verify.