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Sr. Retail Store Manager - Ross Park Mall

Job Description - Sr. Retail Store Manager - Ross Park Mall



Full-time


Description

Steel City Brand is a premium apparel brand rooted in craftsmanship and industrial heritage. We are seeking an experienced Sr. Retail Store Manager to lead Steel City’s four-store retail channel, directly manage and develop store leadership, own channel-level sales and KPI performance, labor planning, visual standards, and retail strategy, with Ross Park as the home store.  This is a hands-on leadership role focused on accountability, team stability, and consistent results.

Performance:

  • Own sales performance for multi-site retail channel, with primary responsibility for Steel City's Ross Park location
  • Set and manage monthly and quarterly sales targets across locations
  • Monitor KPIs including conversion, AOV and growth
  • Implement weekly huddles with store associates and lead communication with other store managers

Operations:

  • Set and maintain high standards for visual merchandising and store presentation across multiple stores
  • Ensure consistent execution of brand standards across multiple stores
  • Clearly communicate with team when new product is arriving and related selling points

Leadership:

  • Coach and develop store managers and associates
  • Address performance issues directly and promptly
  • Foster a culture of accountability and ownership
  • Maintain strong communication

Requirements

What We're Looking For:

  • 4+ years retail apparel leadership experience
  • Demonstrated experience improving retail store and channel performance across locations
  • Strong hiring track record
  • Highly organized and KPI-driven
  • Confident communicator who leads with clarity and accountability

Compensation:

  • Competitive salary with health and 401(k) benefits available
  • Sales incentives and signing bonus
  • Monthly clothing allowance
  • Team discount
  • Open availability is required with priority being Mon-Fri daytime hours

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