Sr Subrogation Recovery Adjuster

• 4-year bachelor's degree preferred


• 7+ years handling personal auto claims, exhibiting property-casualty or subrogation experience


• Ability to work independently while assimilating various technical subjects..


• Strong written and oral communication, negotiation and presentation skills.


• Advanced analytical and problem solving skills, with the ability to manage and prioritize multiple projects.


• Effective advanced interpersonal skills to effectively interact with all levels of internal and external clients.

• Researches, documents and recaps coverage and loss information; could include comprehensive and complex calls.


• Communicates over the phone to ensure understanding of reports and documents.


• Performs an evaluation of the loss to determine potential total losses using established procedures.


• Interprets statutes and case laws to build a strong case for coverage and liability.


• Files subrogation claims in Arbitration Forums with persuasive arguments.


• Provides prompt, friendly, courteous, accurate, and helpful service including information about the claim handling process, claim number, name of adjuster, and general questions about existing claims.


• Effectively follows appropriate process for assignment of claims to adjusters.


• Contacts customers, insureds, claimants, attorneys or others to obtain or clarify information.


• Proficient use of MS Office applications and PDF documents.


• Decisive and organized, with strong organizational skills.


• Adapts to occasional high-pressure situations.


• Familiarity with claims-handling procedures.


• Performs other various duties as assigned.


• Should be able to work independently with little to no supervision.


• Be able to handle more complex/higher exposure claims.


• Demonstrate knowledge/Ability to assist the team manager in assignment/assessment of claims.


• Provide training/mentor less experienced team members.


• Attend and handles mediation/arbitrations on other team members' cases in addition to their own.

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