St George Area Lead

St George Area Lead – Internet Service Technician

CentraCom is seeking a motivated, dependable Area Lead to oversee field operations and install wireless and fiber-optic internet equipment at residential and enterprise customer locations. This hands-on leadership position requires excellent customer service, sound technical judgment, and the ability to adapt to evolving technologies and installation methods.

Key Responsibilities

• Represent CentraCom professionally and build positive relationships with customers, civic partners, facility representatives, and construction partners.


• Lead and support CentraCom employees assigned to projects throughout the service area.


• Coordinate field activities and help ensure projects are completed safely, efficiently, and to company quality standards.


• Install, configure, test, maintain, and troubleshoot wireless and fiber-optic internet equipment at residential and enterprise locations.


• Guide field technicians and verify the quality of installations and service work.


• Deliver an excellent customer experience by communicating clearly and resolving concerns professionally.


• Apply basic knowledge of Blue Stakes and underground utility-locating practices.


• Safely operate a bucket truck and perform basic equipment functions.


• Safely operate and care for company vehicles, tools, and equipment.


• Learn and apply new technologies, equipment, procedures, and installation methods.


• Maintain accurate records of installations, service work, and project activities.


• Work overtime as needed to meet customer demand and service requirements.


• Follow all company safety policies and applicable regulations.

Qualifications

• High School Diploma or equivalent


• An Associate/Bachelor's Degree in an electronics related field is preferred but not required

• Experience with wireless or fiber-optic internet installation, telecommunications, or a related field is preferred.


• Previous leadership, crew-lead, or project-coordination experience is preferred.


• Basic understanding of Blue Stakes procedures and underground utility awareness.


• Basic experience operating a bucket truck.


• Valid driver’s license and a clean driving record.


• Strong troubleshooting and problem-solving abilities.


• Excellent communication, leadership, and customer service skills.


• Dependable work ethic and ability to work independently or as part of a team.


• Willingness and availability to work overtime when required.


• Ability to learn new technologies and procedures quickly.


• Commitment to safe, accurate, and high-quality work
  


• Good interpersonal and verbal communication skills


• Comfortable in working indoors or outdoors


• Be able to do work with minimum supervision


• Have technical skills and knowledge of the telecommunications industry and installation


• Must have a valid driver’s license and a clean driving record

Generous benefits package including:

• Competitive wage


• Medical/Vision/Dental and Life Insurance with premiums paid for by the company
  


• 401K Savings Plan with a 7% match by the company


• PTO accruals


• Paid holidays


• Many more

What Success Looks Like

The successful candidate will be a hands-on leader who takes ownership of field projects, supports team members, builds strong community and customer relationships, and consistently delivers safe, reliable, high-quality internet installations.

CentraCom is an equal opportunity employer. Employment decisions are based on qualifications, merit, and business needs.