What You'll Do:
- Install, integrate, configure, and support deployment of vision systems including: camera pods, imaging sensors, onboard processing hardware, and associated electronic assemblies on crewed and uncrewed aircraft and supporting test assets
- Load, configure, update, and validate software releases in accordance with release instructions and configuration-control processes
- Perform system bring-up, functional checkout, acceptance testing, and post-installation verification of sensor, compute, power, network, and aircraft interfaces
- Maintain accurate hardware and software configuration records, including serial numbers, part numbers, software versions, installation status, service history, spares, and returned-material activity
- Read and apply mechanical drawings, installation drawings, wiring diagrams, schematics, pinouts, interface-control documents, work instructions, and technical manuals
- Perform basic wiring and electro-mechanical work, including connector inspection, continuity checks, pin verification, cable routing, termination, and minor harness rework when authorized by approved procedures
- Diagnose and resolve software, electrical, network, sensor, and mechanical integration issues using logs, built-in diagnostics, test equipment, drawings, and controlled troubleshooting methods
- Document field issues, troubleshooting steps, test results, repairs, configuration changes, and corrective actions in clear service reports and engineering-tracking systems
- Coordinate with engineering, production, quality, program, and customer teams to resolve issues, implement approved changes, and communicate operational feedback
- Support customer deployments, demonstrations, operational exercises, and evaluations, including site readiness, equipment staging, installation planning, shipping and receiving, tool control, inventory, and field-service logistics
- Provide hands-on customer support, operator and maintainer familiarization, and technical guidance for system operation, routine maintenance, and fault isolation
- Follow applicable safety, quality, airworthiness, cybersecurity, export-control, and configuration-management requirements while traveling to customer, test, and operational sites
Required Qualifications:
- Typically requires a minimum of 5 years of experience in field service, aerospace integration, electronics, avionics, mechatronics, or a related technical discipline with a Bachelor's or Associate's degree; or equivalent practical experience.
- Hands-on experience installing, integrating, maintaining, or troubleshooting electro-mechanical systems, electronic assemblies, sensors, computing hardware, or airborne payloads.
- Experience installing, configuring, updating, and verifying software or firmware on fielded systems while following release and configuration-control procedures.
- Ability to read and work from wiring diagrams, electrical schematics, mechanical and installation drawings, pinouts, work instructions, and technical manuals.
- Familiarity with Linux- and Windows-based systems, command-line tools, software deployment workflows, networking, and log collection.
- Competence with basic wiring and electrical troubleshooting, including safe use of digital multimeters, continuity testing, connector inspection, pin verification, cable routing, and basic termination or rework.
- Strong hardware accountability and documentation skills, including asset, serial-number, inventory, maintenance, and software-version tracking.
- Demonstrated ability to troubleshoot across software, electrical, network, and mechanical interfaces and to clearly document findings and corrective actions.
- Strong customer-facing communication, organization, and teamwork skills, with the ability and willingness to travel approximately 50% to support customer integration, deployments, demonstrations, exercises, evaluations, and other field activities, including work outside standard hours when required.
- Ability to obtain a SECRET clearance.
Preferred Qualifications:
- Field-service, deployment, or integration experience in the aerospace, defense, robotics, or other mission-critical equipment industry.
- Experience with electro-optical or infrared imaging systems, camera systems, optical sensors, ruggedized sensor pods, or airborne mission payloads.
- Experience integrating equipment on crewed or uncrewed fixed-wing or rotary-wing aircraft.
- Experience with aviation or military wiring practices, cable and connector assembly, soldering or crimping, and standards such as IPC/WHMA-A-620.
- Experience using oscilloscopes, power supplies, network analyzers, serial interfaces, Ethernet, CAN, or other common integration and diagnostic tools.
- Experience with configuration-management, asset-management, inventory, enterprise resource planning, product lifecycle management, or maintenance-tracking systems.
- Experience providing customer training, technical demonstrations, service documentation, or remote and on-site technical support.
- Familiarity with FAA, DoD, or U.S. test-site operations, aviation safety practices, and airworthiness expectations.
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