Starbucks Lead

Job Summary

Starbucks Leads are key players in developing Starbucks and its Baristas, who combine the perfect blend of aromatic coffees and specialty beverages. In addition to providing unparalleled customer service and supporting the Perishable Team Leader, they stay on top of department records, processes, standards and methods. To thrive in this position, you should be a team player. You know that you are only successful when those around you are set up for success. You are eager to support an amazing team, have the drive to grow your career in leadership and have the ability to inspire those around you. You are creative with cuisine and love to help others foster their own creativity.

Job Description

• Experience Required: 6 months to 1 year; Desire to become a Non-union Team Leader required.
• Experience Desired: Prior experience in Restaurant/Barista or related field
• Education Desired: High school diploma or equivalent
• Certification or Licensing Required: Food Safety
• Lifting Requirement: Up to 50 pounds
• Travel Required: Regional - Daily, Less than 10%
• Age Requirement: At least 18 years of age

• Job Responsibility
• Ensure all Giant Eagle and Market District and Starbucks company polices, store operating standards and procedures are communicated effectively, maintained and followed.
• Show your love of coffee through words and actions.
• Demonstrate a strong knowledge, interest and passion for Starbucks beverages and products.
• Take an active role in building the store’s product assortment by cultivating strong working relationships with guests and vendors.
• Supervise stocking and receiving.
• Write department orders and monitor ordering.
• Participate in taking of physical inventories.
• Deliver outstanding customer service by leading the team by example, constantly striving to delight and surprise our guests, vendors and stakeholders.
• Direct Team Members in performing all duties.
• Oversee and evaluate all training of new and current Team Members.
• Help reduce and eliminate shrink.
• Be able to work a flexible schedule that could include nights, weekends and holidays.
• Maintain safety as the top priority for our Team Members, guests and products.
• Maintain cleanliness of department and work area.
• Properly handle products and equipment in accordance with food safety and safety guidelines.
• Actively participate in, and promote, an environment which embraces diversity, inclusion and respect for Team Members, guests, vendors and the community.