Starter

Silverado Resort in beautiful Napa, CA is looking for a Starter! Ideal candidates are friendly and organized, able to work in a fast-paced environment, and possess strong communication and interpersonal skills. Starters provide guest services by guiding players to the first tee at appropriate times and controlling a smooth pace of play on the golf course.

Compensation: $16.90 - $17.50 per hour

• Valid driver’s license required (if operating golf carts or range equipment)


• Strong work ethic, dependable, and team-oriented


• Friendly personality with a passion for working with the public


• Organized and able to perform well in a fast-paced environment


• Excellent communication and interpersonal skills


• Guest service mindset with strong customer orientation


• Ability to enforce course policies, rules, and etiquette with professionalism


• Ability to follow written and verbal instructions


• Safe and proper use of equipment and tools


• Knowledge of the game of golf preferred, but not required

• Always maintain a professional and polished appearance


• Greeting members/guests warmly and assist with check-in process


• Provide scorecards, pencils, and course information as needed


• Guide players to the first tee and communicate course policies, conditions, and pace-of-play expectations


• Correspond pace of play to player assistance, to help slower groups, and promote a smooth flow on the course


• Communicate updates to Golf Shop staff regarding pace of play or course activity


• Support golf tournaments and group play coordination


• Deliver exceptional customer service, answer questions, and provide directions or assistance


• Ensure members/guests are following course rules and golf etiquette


• Prepare, stage, clean, and maintain the golf cart fleet


• Keep the cart barn and range area clean, organized, and well-stocked


• Collaborate with Golf Shop and Golf Operations staff to deliver seamless members/guest’s experience


• Communicate guest feedback or complaints to Golf Operations leadership


• Perform additional duties as assigned by supervisors or management