The Steward Supervisor is responsible for training, follow up, disciplinary action of said crew, coordinates daily orders of all supplies to the kitchen, and receiving, storage and rotation of product. Responsible for banquet food and equipment transport, set up, replenishment and breakdown. Coordinates Stewarding team in assigned areas, schedules, evaluates, and makes recommendations for pay raises. Originates disciplinary action forms, enforces Eldorado policy where applicable, and assists in management of waste control, quality control, and sanitary conditions. Turns in reports, turns in schedules and all paperwork on time as assigned, and reports all accidents in writing immediately.
ADDITIONAL REQUIREMENTS
TYPICAL WORKING CONDITIONS: Working with equipment where being safety conscious is required. Working in area where liquid and grease spills may occur. Working in a high stress environment. Environment with occasional crowds and accompanying noise levels. May be exposed to tobacco smoke. May be exposed to cleaning chemicals and compounds. Atmosphere generally warm and moist due to cleaning activities in the areas.
GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.
PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.
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