Store Director

As a Store Director, you will exemplify and ensure outstanding customer service in every aspect of the job. You will oversee total store operations, aiming to achieve sales and profit objectives while maintaining compliance with company policies and local laws.

Key Responsibilities:

• Customer Service Champion: Lead our customer service initiatives to meet and exceed goals. Handle customer relations positively, resolving complaints effectively and promoting our philosophy of personalized service.


• Operational Leadership: Manage overall store operations, implementing merchandising and sales initiatives. Communicate company goals and ensure compliance with policies and procedures.


• Safety Coordinator: Oversee safety committee activities, ensuring health and safety initiatives are communicated and adhered to by all associates.


• Store Standards: Maintain high store conditions, product quality, and compliance with labeling and code date standards through daily inspections and coaching.


• Team Development: Direct the hiring and training of store personnel, providing clear guidance and monitoring performance. Conduct evaluations and identify training needs for future development.


• Financial Stewardship: Oversee cash handling procedures, inventory control, and budget management to safeguard company assets and minimize shrink.


• Community Engagement: Foster positive community relations and maintain communication with manufacturers, corporate personnel, and local stakeholders.


• Scheduling and Compliance: Review and approve department schedules to ensure adequate staffing and compliance with labor laws.

What We’re Looking For:

• Proven leadership experience in retail or grocery management.


• Strong commitment to customer service and community engagement.


• Excellent communication and interpersonal skills.


• Ability to manage multiple priorities and make sound decisions.


• Knowledge of safety regulations and compliance standards.

Why Join Us?

Our Values – Click below to view video:   ACI Values

A copy of the full job description can be made available to you.