Store Manager

RESSCO Capital, LLC is seeking an experienced and results-driven Store Manager to lead the daily operations of our Subway restaurant in Livingston County, Michigan. The ideal candidate is a hands-on leader with a passion for customer service, team development, operational excellence, and sales growth.

This role is ideal for someone who thrives in a fast-paced environment, maintains high operational standards, and is committed to delivering an exceptional guest experience while driving business performance.

Key Responsibilities:

Operations Management

• Oversee all aspects of restaurant operations, including food quality, customer service, cleanliness, safety, and team performance.


• Ensure compliance with all Subway brand standards, policies, and operating procedures.


• Maintain product quality by adhering to shelf-life requirements, product rotation schedules, temperature controls, and food preparation specifications.


• Lead by example, promoting a culture of accountability, teamwork, and operational excellence.


• Support and execute local and national marketing initiatives.

Financial & Business Management

• Manage labor, food, and operating costs to maximize profitability.


• Monitor inventory levels and implement effective inventory control procedures.


• Maintain accurate business records in accordance with Subway operational requirements.


• Analyze sales and operational data to identify opportunities for increased revenue and improved efficiency.

Customer Experience

• Deliver and maintain exceptional customer service standards.


• Resolve guest concerns professionally and promptly.


• Build a customer-focused culture that promotes loyalty and repeat business.

Qualifications:

• Previous restaurant management or food service leadership experience.


• Strong leadership, coaching, and team-building skills.


• Excellent organizational, planning, and time-management abilities.


• Ability to manage multiple priorities in a fast-paced environment.


• Strong customer service and conflict-resolution skills.


• Experience managing food and labor costs, budgeting, and profitability.


• Proficiency in inventory management and operational reporting.

Preferred

• Experience managing a quick-service restaurant (QSR) environment.


• Subway management experience is a plus.


• ServSafe Certification or equivalent food safety certification.