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Store Manager

Job Description - Store Manager


The Store Manager will oversee the retail location’s staff and activities to achieve a profit while providing exceptional customer service.

Supervisory Responsibilities

  • Interview, selectively hire, and train staff for the retail location.
  • Organize and oversee the schedules and work of staff.
  • Conduct performance evaluations that are timely and constructive.
  • Handle discipline and termination of employees as needed and in accordance with company policy.

Duties/Responsibilities

  • Oversee staff and fulfill staffing needs for regular hours, as well as special events or high-traffic times.
  • Maintain and motivate a positive sales team through communication, incentives, and evaluations.
  • Confirm daily sales reports and cash receipts; ensure monies are deposited regularly, and reports are submitted as prescribed by company policies.
  • Address customer needs and resolve issues, ensuring positive and long-term customer relationships.
  • Plan, organize, and coordinate sales, marketing, and budgeting.
  • Develop, oversee, and maximize retail budget and product inventory, purchasing, and sales.
  • Ensure inventory data is correct by performing spot inventory counts and checks.
  • Collaborate with regional managers and owners to develop, coordinate, and identify cost-effective advertising and hiring strategies.
  • Use company software to research, analyze, and track purchases and sales.
  • Ensure that the store always looks clean and inviting.
  • Place and rotate merchandise to attract positive attention from customers.
  • Perform other related duties as assigned.

Requirements

Required Skills/Abilities

  • Excellent verbal and written communication skills.
  • Proficient in Microsoft Office Suite or related software.
  • Organized with attention to detail.
  • Works well under pressure and deadlines; ability to multitask.
  • Strong leadership and management skills with ability to motivate staff.
  • Excellent customer service abilities.
  • Ability to develop and achieve budgets.
  • Understanding of and appreciation for farming and agribusiness.
  • Ability to learn and administer company policies and practices.

Education and Experience

  • Bachelor’s degree in Business, Business Administration, or related field highly preferred, but less formal education with more on-the-job experience may be substituted.
  • At least two years of retail experience is highly preferred.
  • Heavy equipment dealership experience is highly preferred.
  • Successful completion of the company's management training program.

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