Strategic Partnerships Account Manager

We are seeking a highly organized, detail-oriented Account Manager to own and grow our North American sub-affiliate program, MRKTPLAYS. This role is ideal for someone with early career experience in account management, affiliate marketing, partner operations, or business development within the regulated online gambling industry, and who is ready to take full ownership in a fast-paced startup environment. 

This is a hands-on, high-ownership role where the successful candidate will manage the full partner lifecycle—from acquisition through onboarding, activation, growth, and ongoing performance management. You will be accountable for driving partner success and ensuring operational excellence across your portfolio. 

The ideal candidate is proactive, adaptable, Excel-savvy, and comfortable balancing relationship management with operational execution in a rapidly evolving environment.

YOUR CHALLENGE:

Partner Acquisition & Business Development 

• Identify and develop prospective sub-affiliate partners within regulated North American online gambling markets  

• Drive outbound outreach via LinkedIn, conferences, email, and industry networks  

• Qualify prospects and lead early-stage partnership discussions  

• Schedule and lead introductory calls to advance partnership opportunities 

Account Ownership & Partner Growth 

• Manage a portfolio of small to mid-sized affiliate and sub-affiliate accounts. 

• Serve as a day-to-day point of contact for partner inquiries and requests. 

• Maintain strong partner relationships through consistent communication and follow-up. 

• Drive engagement, performance, and long-term partner retention  

• Proactively identify expansion opportunities across accounts 

Onboarding & Operations 

• Own end-to-end partner onboarding, ensuring fast and accurate activation  

• Coordinate onboarding workflows across internal systems (e.g., Jira)  

• Ensure proper setup, tracking, and readiness for campaign launch  

• Troubleshoot issues and ensure smooth partner activation 

Reporting & Reporting 

• Own partner performance tracking and reporting across your portfolio  

• Maintain dashboards, reports, and operational trackers  

• Ensure data accuracy across systems and resolve discrepancies  

• Support reconciliation and payment accuracy in partnership with Finance 

Cross-Functional Execution 

• Partner with Operations, Finance, Compliance, and Commercial teams to support execution  

• Drive timely resolution of partner needs and operational issues  

• Support conference preparation, partner meetings, and follow-ups  

• Continuously identify and implement process improvements as the program scales 

• Other responsibilities as assigned by management from time to time 

TO DO IT, YOU WILL NEED:

• 1–2 years of experience in Account Management, Affiliate Marketing, Partnerships, Business Development, or Coordinator-level roles. 

• Experience within the regulated U.S. or North American online gambling industry. 

• Strong understanding of affiliate marketing, performance marketing, or acquisition channels. 

• Advanced proficiency in Microsoft Excel, including pivot tables, VLOOKUP/XLOOKUP, filtering, sorting, and data analysis. 

• Exceptional attention to detail and organizational skills. 

• Strong verbal and written communication skills. 

• Comfortable managing multiple priorities in a fast-paced startup environment. 

• Self-starter with a willingness to roll up their sleeves and support operational tasks. 

• Experience working with CRM systems, project management tools, or Jira is preferred. 

Preferred Qualifications 

• Experience with regulated online sports betting, casino, or iGaming markets in North America. 

• Experience with AppsFlyer / MMP Partners 

• Experience attending or supporting industry conferences and events. 

• Knowledge of tracking platforms, reporting systems, or partner management tools. 

 
Physical Requirements:  
 
Perform primarily sedentary work with limited physical exertion. Must be able to routinely perform work on computer for an average of 8 hours per day. At times, occasional evening and weekend work may be . Must be capable of travel by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities, as may be occasionally asked to travel to sites or events. Must be capable of regular, reliable, and timely attendance. 

Catena Media is an Equal Opportunity Employer M/F/D/V, who believes in diversity in the workforce.  

 
1The job description doesn't imply an employment contract, nor is it intended to include every duty, task or instruction for which the employee is responsible. Other tasks may be assigned, based on business needs and the department supervisor's request.