Strategy and Analytics Analyst

The Strategy and Analytics Analyst provides analytical and strategic support to CNE casino properties and corporate marketing teams. This position analyzes key performance indicators, guest and operational data, marketing programs, and business trends to identify opportunities and support informed decision-making. The Analyst develops and maintains reporting metrics, evaluates analytics tools and technologies, and transforms complex data into meaningful insights and business cases for operational leaders.

• Partners with casino properties and corporate marketing teams to develop reporting, metrics, and analysis that support business and marketing objectives.
• Assists in developing strategies designed to strengthen the CNE brand and enhance customer loyalty across business entities.
• Compiles, organizes, and analyzes data from multiple operating systems to support marketing research, reporting, and strategic initiatives.
• Monitors and analyzes guest-facing data sources, including voice-of-the-guest platforms, social media, websites, and other customer feedback channels.
• Supports analysis of internal data from casino, hotel, and other operational systems.
• Tracks key performance indicators and identifies trends, opportunities, and areas requiring further analysis.
• Translates data and findings into actionable insights, business cases, visualizations, and recommendations for operational leaders.
• Researches emerging analytics strategies, reporting technologies, software capabilities, and measurement practices.
• Develops new reporting metrics and assists with maintaining and evaluating reporting and analytics tools.
• Manages multiple projects and priorities while meeting established deadlines.

• Bachelor’s degree in Business, Information Systems, Statistics, Data Analysis, or a related field and five years of relevant experience developing and managing complex integrated marketing and communications programs, or an equivalent combination of education and experience.
• Advanced knowledge of applications and tools used to aggregate, manage, and analyze large data sets.
• Working knowledge of reporting and analytics software and advanced proficiency with Microsoft Office Suite.
• Strong analytical, problem-solving, organizational, and strategic-thinking skills with excellent attention to detail.
• Ability to identify trends, anticipate potential issues, and develop proactive, data-informed recommendations.
• Ability to develop compelling business cases and communicate insights through data storytelling, reports, and infographics.
• Strong collaboration and communication skills with the ability to effectively partner with marketing, property, and operational teams.
• Self-motivated and able to prioritize multiple projects, meet deadlines, and produce results in a fast-paced environment.
• Creative and forward-thinking approach with the ability to evaluate new ideas, technologies, and measurement strategies.