Strong Cafe Team Member

Welcome to Strong! At Strong, we strive to create a culture centered around having fun, happily serving others, and becoming the best at what we do and who we become. We make meaningful connections with our members and support each other to create a destination people love to come to. Our goal as a company is to serve our community and each other in a way that is meaningful and impactful. If you think you have what it takes to care deeply for our customers, athletes, and team, then apply here to be a part of our Strong family! 

• Represent Strong Mission Statement at all times: Care, Educate, Inspire
  

• Knowledgeable on all of Strong membership & product offerings and able to answer any questions from potential new members and members
  

• Create a personal connection with each member, strive to know each member by name
  

• Familiar with Strong website and how to use class schedule, all front and back end functionalities that may pertain to member questions and any tasks needed to complete assigned duties
  

• Manage job responsibilities listed or assigned in the future
  

• Greet every member, potential new member, drop-in and visitors with a smile and genuine care
  

• Professional, Courteous, Enthusiastic attitude at all times
  

Why Strong?

Primary Roles & Responsibilities:

• Welcoming customers, informing them about specials or new items, answering questions, and accepting orders and payments.
  

• Preparing foods, such as sandwiches or baked goods, and grinding and blending coffee beans, brewing coffee and tea, and serving items to customers.
  

• Packaging food and beverages for sale.
  

• Selling coffee and tea blends and brewing equipment, highlighting the differences between items and educating customers about brewing methods.
  

• Cleaning and restocking work and dining areas, emptying trash, and sanitizing
  

• equipment and utensils.
  

• Learning about brewing methods, beverage blends, food preparation, and presentation techniques to improve food quality.
  

• Taking inventory and replenishing items in display cases, at tables, or behind the counter.
  

• Adhering to all food safety regulations and quality controls.
  

• Working with management & consultants to establish cafe policies & procedures
  

Daily Operation Expectations:

• Oversees daily operations of Cafe Duties, coordination with team regarding any requirements for events & Birthday Parties
  

• Cash Drawer Balance - Monitor all cash handling processes, transfer procedures to online tracking.
  

• Follow all opening and closing procedures concerning the cafe.
  

• Have a welcoming presence with parents and customers
  

• Ensure cleanliness and organization of the cafe area and restrooms needed.
  

• Attend mandatory meetings and training sessions
  

• All other duties and tasks assigned by management.
  

Guest Support

• Consistently meet the Strong standard of excellence for the guest experience (quality of operations) and make suggestions to improve consistently
  

• Support Strong Services as needed through parties, classes, camps, etc.
  

Requirements

Job Requirements: 

• Full Time / Part time positions available
  
• Weekend availability necessary
  
• Experience in a restaurant-based customer service or customer-facing environment.
  
• Food Handlers License 
  
• Proficiency in food preparation and health / cleanliness standards
  
  

Benefits

Benefits and Perks

• Free access to Strong facilities and fitness classes.
  

• Flexible hours and schedule
  

• Competitive pay structure that rewards effort given
  

• Excellent source of practical work experience.