Job Description - Student Account Specialist

Description

Job Summary


Responsible to the Assistant Bursar for reconciling payments for institutional main-campus loan funds; overseeing external scholarship processes and reconciling to the financial accounting system; reconciling student revenue, receivable, and payable accounts in the financial accounting system to the subsidiary ledger; coordinating coding between Bursar, Accounting and Financial Aid to assist in data integrity in student accounts and related records; maintaining and ordering Merchant IDs and ordering credit card equipment for use by Bursar and university departments; reconciling housing billing statements to student accounts; reconciling returned checks on student accounts to the financial accounting system, supervising classified staff in student payments and departmental receipting; and performing other related duties as assigned.


Knowledge, Skills and Abilities







  • Knowledge of generally accepted accounting principles and computer applications related to accounting.

  • Knowledge of federal and state regulations, laws, policies, and procedures governing financial aid programs.

  • Knowledge of basic contract law.

  • Knowledge of computer applications, including word processing and spreadsheet programs.

  • Knowledge of university policies and procedures.

  • Ability to communicate effectively.

  • Ability to exercise sound judgment in evaluating situations and making decisions.

  • Ability to prioritize tasks and organize work schedules effectively.

  • Ability to establish and maintain effective working relationships with employees, students, and staff.







Required Qualifications






  • Bachelor’s degree in Accounting, Finance, Business Management, or a related field 

  • OR

  • An equivalent combination of education and experience


Compensation & Benefits



Application Instructions and additional details



  • Exempt positions are only required to be posted for a minimum of fourteen (14) calendar days. The closing date for this posting is subject to change without notice to applicants.

  • Cover letter, resume, and three references are required. 

  • Employment is contingent on a satisfactory background check


ETSU is an Equal Opportunity Employer


University Overview


East Tennessee State University (ETSU) is an institution with over 14,000 diverse students highly ranked graduate and undergraduate programs. Located in the Southern Appalachian Mountains of Northeast Tennessee, ETSU serves as a hub for community, discovery, and service. Aligned with the institution's mission, we value efforts to engage in teaching, scholarship, creative activities, and service that involve community partners and address significant societal needs in our region and beyond. Recognized in 2024 as a Great College to Work For, recent strategic initiatives prioritize the institution’s focus on community engagement.


Disclaimer: The Job Summary is intended to describe the general nature and level of work individuals perform in this classification. It is not intended to be a complete list of all responsibilities, duties, and skills required. Management reserves the right to revise the job or require different tasks to be performed as assigned to reflect changes in the position. Employees must be able to perform the position's essential functions satisfactorily with or without reasonable accommodations.







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