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Student Services Advisor

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Number of Applicants

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Job Description - Student Services Advisor

The Student Services Advisor plays a key role in
supporting student success and enhancing the overall student experience
at Istituto Marangoni Miami. This position provides direct assistance and
guidance to students across various aspects of campus life, including student housing,
career services processes, and general student support.

The ideal candidate is approachable, student -centered, and
committed to creating a welcoming and inclusive environment that fosters
personal growth, engagement, and success throughout the student journey.

Reports to: Director of Student Affairs and
Career Services



Requirements

  • Serve as a
    resource to help students navigate institutional services, policies, and
    resources available on campus.

  • Identify and
    address student concerns, providing appropriate solutions or connecting
    them with other departments as needed.

  • Maintain
    accurate student records and ensure compliance with institutional
    standards and privacy policies.

  • Facilitate
    student support sessions focused on personal development, adjustment to
    university life, and overall well -being.

  • Support the
    daily operations of student housing, ensuring clear and timely
    communication with students.

  • Contribute to
    student orientations, engagement initiatives, commencement ceremonies, and
    events that promote a sense of belonging and connection to the campus
    community.

  • Provide
    personalized assistance to students regarding housing information,
    check -in/check -out procedures, and residential life inquiries.

  • Assist with
    placement procedures and career services activities, including supporting
    advisory sessions, workshops, and career development events.

  • Collaborate
    with faculty and staff to ensure a holistic and consistent student
    experience.

  • Perform other
    related duties as assigned to support the Student Affairs Department.


Education / Experience

  • Bachelor’s
    degree in a related field (required)

  • Proficiency in
    English and Spanish (required)

  • Experience in higher
    education, student services or similar roles (preferred)

  • Familiarity
    with student information systems and administrative tools (preferred)

 

Skills & Abilities

  • Excellent
    interpersonal and communication skills with a diverse, international
    student population

  • Strong
    organizational and multitasking abilities

  • Empathy,
    professionalism, and a genuine commitment to student success

  • Ability to
    guide students effectively through various university services and
    procedures

  • Collaborative
    approach to problem -solving and service delivery

  • Attention to
    detail and confidentiality in handling student information

  • Positive,
    proactive attitude and adaptability in a dynamic academic environment





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