Studio Manager - Miami Beach

• Lead, inspire, and develop the studio team to consistently deliver exceptional client experiences and exceed commercial goals.


• Conduct daily morning chat-ins focused on sales performance, business priorities, and team motivation.


• Foster a culture of accountability, collaboration, professionalism, and elevated service standards.


• Partner closely with Trade & Interior Design teams to support client relationships and maximize business opportunities.


• Ensure opening and closing procedures are executed to company standards, including nightly and end of week business recaps.


• Analyze business trends, product performance, and client behaviors to identify opportunities for revenue growth.


• Maintain ownership of daily, weekly, and monthly financial targets while accurately reporting performance metrics to leadership teams.


• Cultivate long-term client relationships that generate repeat business, brand loyalty, and referrals.


• Maintain strong product knowledge across furniture, lighting, textiles, accessories, and custom offerings to confidently guide purchasing decisions.


• Partner with SGM to execute initiatives that increase studio traffic, conversion, and average order value.


• Support members with order placement, tracking, returns, and post-sale service while maintaining a seamless experience.


• Build meaningful relationships with local designers, trade professionals, and high-value clientele within the Miami market.


• Oversee day-to-day operations of the studio, ensuring that all operational standards are consistently maintained.


• Maintain exceptional visual and housekeeping standards throughout both the sales floor and back-of-house spaces.


• Execute and oversee monthly inventory counts and stock accuracy processes.


• Manage inventory replenishment, shipment processing, and organization of stock areas.


• Partner with the UK-based Visual Manager to provide weekly studio updates and maintain alignment.


• Execute floor moves, refreshes and seasonal product launches with creativity and attention to detail.


• Maintain awareness of product performance and client feedback to support merchandising strategies and assortment planning.

Requirements...

• Must be able to seize, grasp, turn and hold objects with hands.


• Must be able to work on your feet for at least 8 hours.


• Fast paced movements are required to go from one part of the studio to other parts of the House.


• Must be able to move, pull, carry, or lift at least 50 pounds.


• Occasionally kneel, bend, crouch and climb as required.

• Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match


• Paid Time Off: Full- Time Employees have sick days, personal days + vacation days


• Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically


• Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability


• Learning & Development: An extensive range of internally and externally run courses are available for all employees.


• Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.


• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.