Supervisor - Beverage Casino

Responsibilities:

• Conducts daily pre-shift meetings with cocktail servers and bartenders, setting daily expectations to include events, safety concerns, and department goals.


• Maintains appropriate staffing levels for casino floor & bars.


• Maintains all bar par levels, submits liquor requisitions, stocks inventory, and assists with special events and banquets.


•   Assists Beverage Manager with monitoring established budget for payroll, sales, liquor, and supplies.


• Ensures proper training for all new hires and conducts quarterly training for all department employees.


•  Prepares daily server evaluations on cocktail servers and bartenders to ensure speed of service and adherence to alcohol policies.


• Ensures proper bar displays with current sponsor and/or partner products.


• Ensures that workplace hygiene, occupational health, safety, and security procedures are followed daily.


• Ensures “safe serving of alcohol” practices are communicated with the cocktail servers and bartenders, to include over-serving and terminating service to guests if necessary.


• Ensures staff is carding anyone under the age of 30 for cigarettes and liquor.


• Responsible for Beverage Department compliance with all company procedures and policies on assigned shift and attending all company classes and meetings.


• Updates cost transfers and liquor spill sheets weekly.


• Completes payroll on assigned shift.


• Monitors proper security procedures of all alcohol in F&B outlets.


• Holds subordinates accountable for established performance expectations.


• Motivates staff; provides advice and guidance as appropriate.


• Interviews, selects, hires, and retains superior employees.


• Coaches, and counsels subordinate employees


• Oversees and ensures the timely completion of employee evaluations.


• Conducts training with subordinates, both formally and informally


• Issues discipline and terminates employees as appropriate.


• Completes timely evaluations for subordinates.


• Rewards and recognizes superior performers.


• Oversees and ensures that employees work safely and follow all safety rules.


• Performs other duties as assigned


• Assists in other F&B outlets as directed

Competencies:

• High school diploma, GED or equivalent work experience required


• 2 years of supervisory experience preferred.


• 2 years high volume beverage operation experience preferred


• Must be ABC certified at time of hire.


• Must possess good math skills


• Must possess computer proficiency with Microsoft Office software


• Must possess good oral and written communication skills


• Must possess good customer service and leadership skills


• Must be able to solve problems and deal with a variety of situations


• Must present an overall professional appearance


• Must be able to speak, read and write English.

Work Environment:

• Must be available to work weekends, holidays, and nights as scheduled

Additional Benefits:

• Enjoy 30 consecutive days of free rides for new hires with DART and earn reimbursements via Delaware Commute Solutions

Starting Compensation:

• $20.00/hr

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.