Supervisor Case Management

POSITION SUMMARY

Under the supervision of the Manager, assumes responsibility in managing the human and material resources of the Case Management Department in order to provide quality patient care and an environment conducive to staff growth and professional performance. This individual remains clinically competent in area of practice. Interprets and enforces policies and procedures, standards of care and standards of practice with others and demonstrates same through own actions.  This individual remains clinically competent in the area of practice and is able to take a direct patient assignment as needed.

LEADERSHIP VALUES

The MNH Leadership Values we are striving to emulate:

• Respect, appreciation and caring for all-positive outlook 

• Initiative, achievement oriented, drive for excellence and continuous improvement; perseverance and ability to see the big picture

• Teamwork and support for others; interdependence and commitment to the collective; system success as opposed to individual achievement or credit 

• Open, respectful, candid communication; handles conflicts and differing points of view directly; doesn’t shy away from difficult issues or conversations 

• Stewardship of resources and passion for efficiency

• Ownership of actions and results focused 

• Resilient; adaptable to change; perseveres in the midst of challenges 

• Courage 

MINIMUM REQUIREMENTS

Education:

1. Bachelor of Science Degree in Nursing, Social Work or related Health field preferred.

Experience:

1. Two years of Case Management experience required.

2. Recent supervisory experience preferred.

Knowledge, Skills, Abilities:

1. Demonstrated leadership and interpersonal skills.

2. Ability to work effectively under stressful situations.

3. Demonstrated oral and written communication skills.

4. Ability to function in an independent manner with little or no need for direct supervision.

5. Effectively communicates verbally with patients, physicians, visitors, co-workers and supervisors.

6. Ability to document data and other information.

7. Ability to read and interpret written communication.

8. Ability to speak, read, and writes the English language.

9. Conducts business in a professional and cordial manner that upholds the integrity and reputation of Mount Nittany Medical Center.

10. Knowledge of human resource laws and regulations as they relate to the management of staff.

License/Certification/Registration:

1. Current licensure as a professional registered nurse in the Commonwealth of Pennsylvania preferred.

2. Certified Case Manager (CCM) preferred.

3. Meets the American Heart Association’s standards for Healthcare Provider Basic Life Support (BLS) and renews BLS every two years.

SUPERVISION RECEIVED

Works independently to achieve departmental goals and objectives consulting with the Manager as needed and/or in accordance with established policy.

SUPERVISION GIVEN

Supervises assigned staff in the Case Management Department