Supervisor, Floor

Location: Raleigh, NC | Full Time | Pay Range: $54,678.86 - $65,878.15/YR (Based on experience and qualifications)

Why This Role Matters

At EventEQ, great shows start with great operations. You'll help create the structure, accountability, and quality control that allow teams to perform at their best. Your leadership will directly impact project readiness, employee development, operational efficiency, and ultimately the experiences we deliver to our clients. 

About EventEQ

EventEQ, part of Entertainment Technology Partners (ETP), delivers industry-leading video, audio, lighting, and production solutions for live events, corporate meetings, tours, broadcasts, and experiential productions. We are committed to technical excellence, innovation, and creating memorable experiences through collaboration, creativity, and outstanding execution. 

What You'll Do

Lead Daily Operations

• Coordinate daily activities by assigning work, setting priorities, and directing team members to meet operational goals. 


• Monitor workflows, equipment readiness, and operational performance to identify issues before they impact project delivery. 


• Support operational excellence initiatives through process improvements and long-term planning efforts. 

Drive Quality and Accountability

• Establish and maintain quality control standards that ensure equipment and project deliverables meet expectations. 


• Track and address client concerns related to product performance, specifications, and reliability. 


• Conduct regular safety audits and promote consistent adherence to company standards and procedures. 

Develop and Lead Your Team

• Coach, mentor, and develop team members through clear expectations, goal setting, and performance management.


• Identify training and development opportunities that help employees grow their skills and advance their careers. 


• Recognize strong performance while providing constructive feedback and accountability when improvement is needed. 


• Lead and support warehouse personnel to ensure quality standards, training expectations, and performance goals are consistently achieved.

Build Strong Collaboration

• Partner with Human Resources and operational leaders to maintain staffing plans and support employee development. 


• Work collaboratively with cross-functional teams to implement change effectively and efficiently. 


• Contribute to both short-term priorities and long-term organizational planning as a member of the leadership team. 

Improve Operational Performance

• Enhance reporting, information flow, and business processes to improve efficiency and visibility across operations.


• Support organizational planning efforts through data-driven decision making and continuous improvement initiatives. 


• Monitor performance metrics and identify opportunities to improve productivity, quality, and operational effectiveness.

What You Bring

• GDAP requirements completed or 5-7 years of experience in audiovisual operations, quality assurance, inventory control, or warehouse operations.


• High school diploma or equivalent. 


• Experience leading, coaching, and developing team members.


• Strong business acumen and the ability to balance operational priorities with organizational objectives.


• Proven problem-solving and analytical skills with a focus on continuous improvement.


• Ability to motivate teams, drive accountability, and build strong working relationships.


• Commitment to creating and maintaining a safe workplace. 


• Ability to travel up to 25%. 

Why You'll Love It Here

• Lead the people and processes that help bring live events to life. 


• Work alongside talented professionals who care deeply about quality, teamwork, and execution.


• Help shape operational excellence while developing the next generation of event professionals.


• Be part of a company that values collaboration, innovation, and continuous improvement. 


• Join a team that is passionate about creating experiences that resonate. 

Benefits

Medical, dental, vision, life and disability insurance, flexible spending account, 401(k) with company contribution, paid time off, and company holidays.

If you're ready to lead teams, strengthen operations, and play a key role in creating exceptional live event experiences, we'd love to hear from you. Bring your leadership, operational expertise, and passion for quality to EventEQ and help us create experiences that resonate. 

Equal Opportunity Employer

Entertainment Technology Partners and its family of brands are proud to be an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We are committed to providing reasonable accommodations to qualified individuals with disabilities and to disabled veterans throughout the application and hiring process. If you need an accommodation to apply, let us know and we will work with you.